Customer Service Representative (15 Month Full Time Contract) – Advance Savings Credit Union

Advance Savings Credit Union is currently accepting applications for the position of Customer Service Representative at our Riverview branch location.  This is an 15 month full-time contract that reports directly to the Customer Service Supervisor.

Advance Savings Credit Union is a full service financial institution with a membership of over 8400 and 4 branches located in Moncton, Riverview, Petitcodiac, and Rexton.

The Customer Service Representative works in a team environment and will be responsible for but not limited to:

  • Processing member transactions and balancing daily work in an efficient and accurate manner
  • Proactively assessing member’s needs to identify and provide financial solutions
  • Be knowledgeable in all products and services of the credit union
  • Answering questions and assisting members in making the most effective use of products and service offerings
  • Complete various assigned administrative tasks and assisting other team members

The successful candidate will have successfully completed a high school diploma plus have one year related experience and/or training.  Candidates will also have:

  • Excellent interpersonal skills
  • Strong communication skills
  • Demonstrate accuracy and attention to detail
  • Demonstrate time management skill with the ability to manage multiple tasks
  • Experience working with cash and sales experience in the financial industry are considered assets

This position guarantees 37.5 hours per week, which will include Thursday evening and every other Saturday.  Salary is commensurate with experience.

Obtaining an up to date clearance letter from the Police/RCMP, credit check and eligibility to be bonded are conditions of employment.

Application close date is Sunday, June 16th.  Interested candidates should forward their resume and cover letter in confidence to:

Christina Ellard
Training/Administration Coordinator
141 Weldon Street
Moncton, NB E1C 5W1
Email cellard@advancesavings.ca

*Please note that preference will be given to candidates who most closely meet the knowledge, skills outlined above.  We wish to thank applicants in advance and only candidates selected for an interview will be contacted.