Customer Service Representative, OMISTA Credit Union, Fredericton
OMISTA Credit Union exists to provide A Better Way To Bank – one that operates with the best interests of their customers and community in mind. We believe in investing in something bigger. Each other.
As one of the most dynamic Credit Unions in New Brunswick and also rated by Progress Magazine as one of the TOP 101 Companies in the Atlantic, OMISTA is committed to being an employer of choice by providing a challenging and rewarding professional work environment.
OMISTA is a full-service financial institution with approximately $297 million in assets under management, more than 11,000 customers, 60 employees and 4 branches located in Fredericton, Metro Moncton and Oromocto. OMISTA provides its customers with the most effective financial services and wise financial guidance to empower them to make the best decisions for their financial wellbeing. To learn more, visit www.omista.com.
OMISTA Credit Union has an opening for a full-time Customer Service Representative in Fredericton, NB. Reporting to the CSR Supervisor, Customer Service Representative provides customers with a variety of services related to the promotion and sales of cash and non-cash related deposit products and services with courtesy and accuracy; responds to customer and potential customer inquiries, analyze needs and assist current and potential customers to utilize the products or services, which best meets those needs; cross-sells all credit union products; solicits new customers; and fosters business development through service excellence and product knowledge.
Qualifications:• Diploma/Degree in Business Administration • Strong organization skills and attention to detail • Superior customer service skills • Creative and resourceful • Success in meeting and exceeding business/sales objectives • Excellent written and verbal communication skills • Proven business development and relationship management skills
Deadline: June 12, 2016
As a standard component of the OMISTA recruitment and selection process, interview applicants may be required to complete behavioural profiling assessment.