Customer Service Representative, OMISTA, Fredericton

OMISTA Credit Union is a full-service financial institution with approximately $330M in assets under management, more than 11,000 customers, 60 employees and 4 branches located in Fredericton, Metro Moncton and Oromocto. As one of the most vibrant Credit Unions in New Brunswick, OMISTA is proud to be a certified B Corporation™, which means we are committed to enhancing our communities through economic, social and environmental objectives. B Corps are better companies – better for workers, better for communities and better for the environment.

OMISTA Credit Union has an opening for a full-time Customer Service Representative. The position is in Fredericton, NB. Reporting to the Branch Manager, a Customer Service Representative provides customers with a variety of services related to the promotion and sales of cash and noncash related deposit products and services with courtesy and accuracy; responds to customer and potential customer inquiries, analyzes needs and assists current and potential customers to utilize the products or services, which best meets those needs; cross-sells all credit union products; solicits new customers; and fosters business development through service excellence and product knowledge.


  • Diploma/Degree in Business Administration
  • Superior customer service skills
  • Attention to detail and ability to multi-task
  • Creative and resourceful
  • Excellent written and verbal communication skills

Reference: CSR Fredericton
Deadline: October 9, 2018

As a standard component of the OMISTA recruitment and selection process, interview applicants may be required to complete a behavioural profiling assessment.