Customer Service Representative Position – OMISTA Credit Union

OMISTA Credit Union is a B-Corp Certified, full-service co-operative financial institution with 4 branches, approximately $253 million in assets, and more than 10,000 members. We are committed to providing high quality financial solutions to enhance the economic well-being of our members and the communities in which we serve.

The Customer Service Representative Position:
We are actively seeking a dynamic individual to join our team as a Customer Service Representative. The position is located in Moncton, NB. Reporting to the Branch Manager, a Customer Service Representative provides customers with a variety of services related to the promotion and sales of cash and non-cash related deposit products and services with courtesy and accuracy; responds to customer and potential customer inquiries, analyzes needs and assists current and potential customers to utilize the products or services, which best meets those needs; cross-sells all credit union products; solicits new customers; and fosters business development through service excellence and product knowledge.


The successful candidate will have successfully completed a high school diploma plus have a minimum of one to three years related experience and/or training. Candidates will also have:

  • Superior customer service skills
  • Excellent interpersonal skills
  • Strong communication skills
  • Demonstrate accuracy and attention to detail
  • Demonstrate time management skill with the ability to manage multiple tasks
  • Experience working with cash and sales experience in the financial industry are considered assets

Working with OMISTA Credit Union:
This is a full-time position with competitive compensation and a generous benefits package. OMISTA Credit Union will provide you with opportunities to develop, to take on new challenges, and help you to reach your potential at work.

Reference: CSR – MNCTN
Deadline: September 6, 2019

As a standard component of the OMISTA recruitment and selection process, interview applicants may be required to complete a behavioural profiling assessment.

We appreciate your interest in OMISTA! Only those candidates selected for an interview will be contacted.