Customer Service Representative – Princess Credit Union

PRINCESS Credit Union is currently accepting applications for the position of Customer Service Representative at our Sydney Mines location.  This is a full-time position that reports directly to the Branch Supervisor/Financial Service Officer.

PRINCESS Credit Union is a full service financial institution with a membership of over 2000 with a branch located in Sydney Mines, NS.

The Customer Service Representative works in a team environment and will be responsible for but not limited to:

  • Processing member transactions and balancing daily work in an efficient and accurate manner
  • Proactively assessing member’s needs to identify and provide financial solutions
  • Be knowledgeable in all products and services of the credit union
  • Answering questions and assisting members in making the most effective use of products and service offerings
  • Complete various assigned administrative tasks and assisting other team members

The successful candidate will have successfully completed a high school diploma plus have one year related experience and/or training.  Candidates will also have:

  • Excellent interpersonal skills
  • Strong communication skills
  • Demonstrate accuracy and attention to detail
  • Demonstrate time management skill with the ability to manage multiple tasks
  • Experience working with cash and sales experience in the financial industry are considered assets

This is a full-time position at 37.5 hours per week.  Salary is commensurate with experience.  PRINCESS Credit Union offers a competitive benefits package.

Obtaining an up to date clearance letter from the Police/RCMP, credit check and eligibility to be bonded are conditions of employment.

Application close date is Friday, September 20th, 2019.  Interested candidates should forward their resume and cover letter in confidence to:

Brian J. McGean, Manager

Princess Credit Union Limited

22 Fraser Ave.

Sydney Mines, NS, B1V 2B7



*Please note that preference will be given to candidates who most closely meet the knowledge, skills outlined above.  We wish to thank applicants in advance and only candidates selected for an interview will be contacted.