Atlantic Credit Union Blog

For 5 consecutive years OMISTA Credit Union has been ranked as one of the Best Places to Work in Atlantic Canada by Progress Magazine!

Customer Service Representative Supervisor (Fredericton)

As one of the most dynamic Credit Unions in New Brunswick and also rated by Progress Magazine as one of the TOP 101 Companies in the Atlantic, OMISTA is committed to being an employer of choice by providing a challenging and rewarding professional work environment.

OMISTA is a full-service financial institution with approximately $252 million in assets under management, more than 11,000 customers, 80 employees and 5 branches located in Fredericton, Metro Moncton and Oromocto.  OMISTA provides its customers with the most effective financial services and wise financial guidance to empower them to make the best decisions for their financial wellbeing.

Reporting to the Branch Manager, the Customer Service Representative (CSR) Supervisor will supervise, motivate and coach CSRs.  They will organize, schedule and monitor activities to promote the efficient servicing of customer needs;  monitor and maintain adequate branch cash supplies and ensure adherence to security procedures; within established limits, provide overrides and maintain department signing authority; balance and rectify variances; review daily reports to monitor audit trails; cross-sell all credit union products; solicit new customers; foster business development through service excellence and product knowledge.

QUALIFICATIONS:
As the ideal candidate, you hold a diploma/degree with a minimum of two years of employment with a Credit Union or an equivalent combination of education and experience; previous supervisory experience will be considered an asset.  You demonstrate strong leadership abilities, initiative and a positive attitude.   The ideal candidate will also demonstrate detailed credit union product and service knowledge, as well as success in meeting or exceeding performance objectives.

Pursue the challenge and submit your cover letter and resume to:

Human Resource Department
1192 Mountain Road
Moncton, NB E1C 2T6
E-mail: careers@omista.com
Website : www.omista.com

Deadline: February 29, 2012

As a standard component of the OMISTA recruitment and selection process, interview applicants may be required to complete a case study exercise and profiling.

Thank you to everyone for showing an interest in OMISTA, but only those candidates considered for an interview will be contacted.