Financial Services Officer

New Waterford Credit Union is a progressive, community based full-service, cooperative financial institution serving more than 2200 members focused and committed to empowering members to make the best decisions for their financial well-being.  With assets of $41 million, it offers a complete line of competitive and customized financial products and services and operates a diversified lending portfolio with the business, residential mortgages and personal loans.  We are currently looking for a Financial Services Officer, to manage and develop a portfolio, providing lending and deposit services to current and potential members.

The Financial Services Officer will be responsible to recognize and attend to members’ lending and deposit needs while providing an exceptional, customized member first experience.

Key responsibilities include, but are not limited to:

  • Working collaboratively with members to determine their lending and/or investment needs
  • Promoting and cross selling a full range of lending products and services while providing sound financial advice
  • Examining, evaluating and authorizing or recommending approvals
  • Analyzing opportunities for business development and making referrals where appropriate
  • Keeping up-to-date with lending procedures, policies, processes and regulatory environment
  • Other duties as assigned


The ideal candidate for this position, holds a certificate or diploma in Business Administration and three to five years’ experience in credit and collections in a financial institution or an equivalent combination of training and experience.

They understand the importance of providing exceptional member service and have proven needs based selling experience.  They have demonstrated knowledge of financial principles and compliance with sound business credit judgment and practices with emphasis on following established internal policies, limits, guidelines and procedures and are an effective, active listener.  They have proven strong communication and negotiating skills and the demonstrated ability to exercise sound judgment, and discretion.

A working understanding of, or experience with Information Technology and using Social Media to promote a business would be considered assets.

If this opportunity appeals to you and matches your skills and qualifications, please submit your resume to the address below by August 15, 2017.

Dave Myers, Operations Manager
New Waterford Credit Union
3462 Plummer Avenue
New Waterford, NS B1V 2W2