Financial Services Representative, HRM, Credit Union Atlantic

Credit Union Atlantic (CUA) is a locally owned financial institution serving the needs of individuals and businesses in the Halifax market. With over 18,000 members and eight convenient locations, CUA is the largest credit union in Nova Scotia and one of the largest credit unions in Atlantic Canada. Our success is the result of the quality of our employees who are committed to exceptional customer service and team orientation. CUA would like to invite qualified, enthusiastic and committed individuals to apply for the following career opportunity:

Financial Services Representative (FSR) 

Reporting to the Branch Manager, the Financial Services Representative is responsible for executing superior front- line and telephone service transactions to current and prospective members, identifying cross-selling and sales lead opportunities as well as processing defined lending and deposit transactions.

Attributes:

As the successful candidate, you have a proven ability to ensure an outstanding quality of service experience for all current and prospective members. You will execute all day-to-day banking transactions, through the branch network or the Customer Contact Centre. You will be responsible for responding to members and non-members’ enquiries and requests for information. You will be able to identify and fulfill sales opportunities with existing and prospective members in order to meet the financial needs of the membership, and to support the achievement of CUA’s business objectives, including a growing and sustainable membership base.

Education/Experience:

  • Undergraduate degree or diploma in Business Administration with relevant experience in the financial services sector; or equivalent combination of education and
  • Thrives in a front-line delivery role, with strong aptitude for engaging and connecting with
  • Effective sales skills with a proven record of
  • Excellent capabilities in cash management and transaction
  • Strong multi-tasking skills, with the ability to adapt to changing requirements or new
  • Superior interpersonal

This is a full-time position offering competitive benefits and compensation commensurate with experience and qualifications.

Method of Applying:

Please apply by submitting a resume to careers@cua.com as well as providing your salary expectations. While we appreciate all submissions, only those considered for an interview will be contacted. Thank you for your interest in joining the CUA Team!

Closing date for this opportunity is September 29, 2015.