Full-time Financial Services Representative (Term), Coastal Financial Credit Union (Tusket)

Coastal Financial Credit Union is currently accepting applications for a term full-time Financial Services Representative (FSR) located in the Tusket Branch.

Coastal Financial Credit Union is a locally owned and operated full service financial co-operative that promotes and enhances the economic and social well being of the communities it serves. With four branch locations (Yarmouth, Tusket, Wedgeport, and West Pubnico), and assets over $138 million, our focus is on meeting the banking needs of our 8000 members.

Reporting to the Branch Supervisor, the FSR provides members with a variety of services related to the promotion and sales of cash and non-cash related deposit products and services with a high level of professionalism and accuracy; responds to member and potential member  inquiries, pro-actively builds relationships, analyzes needs and assists members to utilize the products or services which best meets those needs; cross-sells all credit union products; solicits new members; and fosters business development and achieves sales goals through service excellence and product knowledge.

The FSR also accurately completes required documentation, processes and balances various financial transactions and cash drawer; investigates and resolves problems or discrepancies concerning member accounts within assigned limits; performs general office administration and works effectively in a team environment.

The Person:

The successful candidate will have a minimum of a Grade XII diploma, a diploma or certificate from a Post Secondary Business Program, plus up to one year’s related experience and/or training. A combination of education and experience may be considered. The incumbent will also have:

  • Proven business development and relationship management skills
  • Superior customer service skills
  • A proven ability to achieve and exceed business/sales objectives
  • A proven history of accuracy and high attention to detail (data entry, cash balancing etc…)
  • An outgoing and self motivated nature, with a strong work ethic
  • Excellent written and verbal communication skills
  • Proven problem solving and time management/organizational skills


Coastal Financial Credit Union offers a comprehensive benefit package and the salary for this position will be commensurate with qualifications.

Interested candidates should forward their cover letter and resume by November 11, 2016 in confidence, to:

Sonia Ryan, Manager of Human Resources

Note: All offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

We wish to thank all applicants in advance however only candidates selected for an interview will be contacted.