Member Advice Specialist – Bayview Credit Union

MEMBER ADVICE SPECIALIST
Saint John, NB

Bayview Credit Union is the largest Credit Union in New Brunswick with 8 branches in Saint John, Kennebecasis Valley, Hampton, Sussex and St George.

For more information on our services please visit our website at www.bayviewnb.com.

A vacancy exists for a full time Member Advice Specialist – 57 King Street, Saint John. As a Member Advice Specialist, you will be responsible to provide our members with courteous, accurate and professional customer service over the telephone in our Member Advice Centre (MAC). The MAC is the point of initial phone contact at Bayview Credit Union, answering all calls to the branch main phone lines as well as making outbound calls to our members.

Effective listening and professional telephone skills are imperative for this position. We are looking for an individual with strong written and verbal skills. You must be a clear communicator who is tactful, diplomatic and patient. You will meet or exceed our member’s expectations in all of your interactions.

The ability to be bonded is a condition of employment with Bayview Credit Union. This consists of the completion of a bonding application process which includes a criminal record and credit check.

Anyone who wishes to make a formal application for the position should do so in writing, including all relevant qualifications to the attention of:

Ginny Hourihan, CHRP
Human Resources Manager
Bayview Credit Union
email to: ginny.hourihan@bayviewnb.com

Although we appreciate all applications, only those being short-listed for an interview will be contacted.