Member Experience Representative (casual), Valley
Valley Credit Union is a full service financial institution with 7 branch locations, 70 employees, and over $150 Million in assets. Located in the beautiful Annapolis Valley, Valley Credit Union has an immediate need for Casual Member Experience Representatives.
- Do you enjoy interacting with people?
- Would you like to make an impact with meaningful work?
- Do you see people first, not a number?
- Can you pride yourself in accuracy and attention to detail?
- Are you interested in future advancement and progression opportunities?
- Are you looking for a supportive team environment?
- Will you go the extra mile?
If this describes you, keep reading…
We are looking for Casual Member Experience Representatives with possible potential to move into a part time and/or full time position. Duties may include, but are not limited to:
- Greeting and assisting members
- Identifying appropriate products and services to best suit each member’s needs
- Processing transactions and bill payments
- Having meaningful conversations
- Providing the best possible member experience via phone, online, or in person
- Balancing cash
- Reaching out to our members we don’t see on a regular basis
- Providing support
- Completion of high school or GED and up to one year of related experience
- Exceptional communication skills
- Excellent interpersonal skills
- Customer service oriented
- Demonstrated accuracy and attention to detail
- Experience working in the financial industry will be considered an asset
- Ability to travel throughout all 7 branches, providing coverage as needed
The ability to be bonded is a condition of employment with Valley Credit Union. This consists of the completion of a bonding application process which includes a criminal record and credit check.
If you are interested in joining a team that believes in going the extra mile, please submit your cover letter and resume outlining your qualifications to Katelyn Perron, Human Resources Coordinator at email@example.com, please quote job number VCU-010-2018.
Although we appreciate all applications, only those selected for an interview will be contacted.
Closing Date: July 22, 2018