Member Experience Representative (Teller) – Valley Credit Union

Valley Credit Union is a full service financial institution with 7 branch locations, 70 employees, and over $150 Million in assets.  Located in the beautiful Annapolis Valley, Valley Credit Union has an immediate need for a part time Member Experience Representative.

  • Do you enjoy interacting with people?
  • Would you like to make an impact with meaningful work?
  • Do you see people first, not a number?
  • Can you pride yourself in accuracy and attention to detail?
  • Are you interested in future advancement and progression opportunities?
  • Are you looking for a supportive team environment?
  • Will you go the extra mile?

If this describes you, keep reading…

We are looking for a part time Member Experience Representative in our Middleton branch. This position is a one-year contract position with a minimum of 20 hours per week. At the end of the one-year contract, there is possible potential to move into a permanent position. Duties may include, but are not limited to:

  • Greeting and assisting members
  • Identifying appropriate products and services to best suit each member’s needs
  • Processing transactions and bill payments
  • Having meaningful conversations
  • Providing the best possible member experience via phone, online, or in person
  • Balancing cash
  • Reaching out to our members we don’t see on a regular basis
  • Providing support

Qualifications include:

  • Completion of high school or GED and up to one year of related experience
  • Exceptional communication skills
  • Excellent interpersonal skills
  • Customer service oriented
  • Demonstrated accuracy and attention to detail
  • Experience working in the financial industry will be considered an asset
  • Ability to travel throughout branches, providing coverage as needed
  • Diploma in Business Administration/Financial Services considered an asset

If you are interested in joining a team that believes in going the extra mile, please submit your cover letter outlining your qualifications and resume to Katelyn Perron, Human Resources Coordinator at k.perron@valleycreditunion.com, please quote job number VCU-008-2019 Contract Part Time MER MD.

Although we appreciate all applications, only those selected for an interview will be contacted.

Closing Date: March 14, 2019