Member Experience Representative (Teller)

Valley Credit Union is a full-service financial institution with 7 branch locations, 65 employees, and over $188 Million in assets.  Located in the beautiful Annapolis Valley, Valley Credit Union has an immediate need for Casual Member Experience Representatives, for both the Eastern and Western regions.

  • Do you enjoy interacting with people?
  • Would you like to make an impact with meaningful work?
  • Do you see people first, not a number?
  • Can you pride yourself in accuracy and attention to detail?
  • Are you interested in future advancement and progression opportunities?
  • Are you looking for a supportive team environment?
  • Will you go the extra mile?

If this describes you, keep reading…

We are looking for Casual Member Experience Representatives with possible potential to move into a part time and/or full-time position. Duties may include, but are not limited to:

  • Greeting and assisting members
  • Identifying appropriate products and services to best suit each member’s needs
  • Processing transactions and bill payments
  • Having meaningful conversations
  • Providing the best possible member experience via phone, online, or in person
  • Balancing cash
  • Reaching out to our members we don’t see on a regular basis
  • Providing support

Qualifications include:

  • Completion of high school or GED and up to one year of related experience
  • Exceptional communication skills
  • Excellent interpersonal skills
  • Customer service oriented
  • Demonstrated accuracy and attention to detail
  • Experience working in the financial industry will be considered an asset
  • Ability to travel throughout all 7 branches, providing coverage as needed
  • Diploma in Business Administration/Financial Services considered an asset

If you are interested in joining a team that believes in going the extra mile, please submit your cover letter and resume outlining your qualifications to Nicole Trentelman and please quote job number VCU-MER-001.

Although we appreciate all applications, only those selected for an interview will be contacted. Closing Date: June 26, 2020.