Member Experience Representative – Valley Credit Union

Member Experience Representative (Teller)

Valley Credit Union is a full-service financial institution with 7 branch locations, 65 employees, and over $188 Million in assets.  Located in the beautiful Annapolis Valley, Valley Credit Union has an immediate need for Casual Member Experience Representatives.

  • Do you enjoy interacting with people?
  • Would you like to make an impact with meaningful work?
  • Do you see people first, not a number?
  • Can you pride yourself in accuracy and attention to detail?
  • Are you interested in future advancement and progression opportunities?
  • Are you looking for a supportive team environment?
  • Will you go the extra mile?

If this describes you, keep reading…

We are looking for Casual Member Experience Representatives with possible potential to move into a part time and/or full time position. Duties may include, but are not limited to:

  • Greeting and assisting members
  • Identifying appropriate products and services to best suit each member’s needs
  • Processing transactions and bill payments
  • Having meaningful conversations
  • Providing the best possible member experience via phone, online, or in person
  • Balancing cash
  • Reaching out to our members we don’t see on a regular basis
  • Providing support

Qualifications include:

  • Completion of high school or GED and up to one year of related experience
  • Exceptional communication skills
  • Excellent interpersonal skills
  • Customer service oriented
  • Demonstrated accuracy and attention to detail
  • Experience working in the financial industry will be considered an asset
  • Ability to travel throughout branches, providing coverage as needed.
  • Diploma in Business Administration/Financial Services considered an asset

If you are interested in joining a team that believes in going the extra mile, please submit your cover letter and resume outlining your qualifications, confidentially, to Nicole Trentelman, Manager  Human Resources at please quote job number VCU-020-2019, by Sept 3 2019.

Although we appreciate all applications, only those selected for an interview will be contacted.