Member Service Agent, Bayview, Saint John

Bayview Credit Union is the largest Credit Union in New Brunswick with 8 branches in Saint John, Kennebecasis Valley, Hampton, Sussex and St George.

For more information on our services please visit our website at www.bayviewnb.com.

A vacancy exists for a full time Member Service Agent – 57 King Street, Saint John. As a Member Service Agent you will be responsible to provide our members with courteous, accurate and professional customer service over the telephone in our Member Service Centre (MSC). The MSC is the point of initial phone contact at Bayview Credit Union, answering all calls to the branch main phone lines.

Effective listening and professional telephone skills are imperative for this position. We are looking for an individual with strong written and verbal skills. You must be a clear communicator who is tactful, diplomatic and patient. You will meet or exceed our member’s expectations in all of your interactions.

The ability to be bonded is a condition of employment with Bayview Credit Union. This consists of the completion of a bonding application process which includes a criminal record and credit check.

Please send your resume in confidence complete with cover letter and references to:

Ginny Hourihan, CHRP

Human Resources Manager

Bayview Credit Union

Email to: ginny.hourihan@bayviewnb.com

Deadline: December 12th, 2018

Although we appreciate all applications, only those being short-listed for an interview will be contacted.