Member Services Representative (Casual), Progressive Credit Union, Woodstock, NB

Progressive Credit Union is currently accepting applications for the casual position of Member Services Representative to provide high quality counter and telephone service to current and prospective members of the credit union.

The Position:

Reporting to the Branch Manager, Woodstock, the Member Services Representative will be responsible for:

  • Processing Member transactions at the counter
  • Identifying and pursuing opportunities within existing portfolio or through referrals
  • Opening accounts
  • Promote and complete the sale for the full range of deposit and investment products
  • Cross sell all credit union products
  • Solicit new members
  • Answer questions and assist members in making the most effective usage of product and service offerings
  • Assist and back-up other team members and complete other duties as assigned.

The Person:

The successful candidate will have successfully completed a High School diploma plus have up to two year’s related experience and/or training: or an equivalent combination of education and experience.  The incumbent will also have:

  • Strong oral and written communication skills
  • Demonstrated proficiency in the use of Microsoft Office applications (Word, Excel)
  • Passion for member (customer) service
  • Strong time management skills

The successful candidate will demonstrate strong competencies in:

Adaptability to Change Conceptual Thinking
Customer Service Orientation Information Seeking
Listening, Understanding and Responding Initiative
Results Orientation Planning, Organizing and Co-ordinating
Teamwork and Co-operation Problem Solving and Judgement
Self Confidence Impact and Influence



This is a casual position (to cover vacations and/or other leaves). Applications close on February 20th, 2018.

Interested candidates should forward their resume in confidence to:

Tina M Pelkey                                                                  Email:
Branch Manager
Progressive Credit Union
1-106 Richmond Street
Woodstock, NB  E7M 2N9