Member Services Support (MSS) Administrative Assistant, Credit Union Atlantic, Halifax, NS

CUA is a local, community-focused banking institution serving the needs of individuals and businesses in the Halifax market. With over 19,000 members and eight convenient locations, CUA is one of the largest credit unions in Atlantic Canada. Our success is the result of the quality of our employees who are committed to exceptional customer service and team orientation. CUA would like to invite qualified, enthusiastic and committed individuals to apply for the following career opportunity:

Member Services Support (MSS) Administrative Assistant

Reporting to the Account Manager, the Member Services Support (MSS) Administrative Assistant is responsible for carrying out an administrative function in support of CUA’s overall operations. The tasks encompass member-based activities to ensure compliance with CUA’s Loan Policy and related procedures as well as providing required information for the completion of internal and external audits in an accurate, timely and efficient manner. This includes reviewing lending files for proper documentation, administering and processing all loan renewals, reviewing various reports in a timely and accurate manner and providing administrative support to the branch network.


As the successful candidate, you have strong organizational skills with the ability to achieve a high level of output and volume of files on a daily basis. You solve problems quickly and manage the workload independently with effective interpersonal, oral and written communication skills. You deliver a high service standard to internal customers as well as to external individuals or organizations by responding accurately, completely and in a timely fashion. Your attention to detail and service focus make you a valuable member of the Member Services team.


  • Strong working knowledge of a loan origination program.
  • A good knowledge of loan and mortgage underwriting procedures and policies.
  • High level of attention to detail.
  • Ability to work independently and take initiative.
  • Experience in loan and mortgage administration would be an asset.

This is a full-time position offering competitive benefits and compensation commensurate with experience and qualifications.

Closing date for this opportunity is December 20, 2016.

Method of Applying:

Please apply by submitting a resume to as well as providing your salary expectations. While we appreciate all submissions, only those considered for an interview will be contacted. Thank you.