Feb 2023

Financial Service Representative – Public Service Credit Union

February 1st, 2023 by

Public Service Credit Union is a progressive, full-service financial institution with $77 million in assets and 4300 members throughout the province.  Our objective is to provide our members with the most effective financial services and guidance to empower them to make the best financial decisions.

Public Service Credit Union is currently accepting applications for the position of Financial Service Representative (Teller), temporary full-time (35 hours/week) at our Branch location of 403 Empire Avenue St. John’s.

THE POSITION: The successful candidate will be responsible for providing a full range of counter and telephone service to members; processing financial transactions including daily balancing of cash and transactions; presenting and explaining credit union products and services; cross-selling products and services and assisting customers to meet their financial needs.  A strong team approach will be required to ensure that member needs are met in a friendly, efficient, and effective manner.

QUALIFICATIONS: The Financial Service Representative will have successfully completed a certificate or diploma in Administration (1 year) including courses in Technology, Marketing and Accounting as well as 1 years’ experience in the financial industry at a FSR level (Teller) or equivalent combination of education and experience.

The successful candidate will also have:

  • Superior customer service and communication skills
  • A strong work ethic and self-motivated nature
  • A proven history of accuracy in the processing transactions, cash balancing and data entry

WHAT WE OFFER: For this position the Public Service Credit Union offers an industry leading salary structure starting at $23.58 per hour along with an excellent benefits program including, health and dental, life insurance, tuition reimbursement, participation in the Public Service Pension Plan and up to 15 days annual leave accompanied by up to 12 days sick leave accrued monthly.

Please note that all offers of employment are conditional upon the acceptance of an Individual Bond Application which includes a criminal record check and credit check.

Accepting of Mandatory Vaccine Policy.

CLOSING DATE:       Feb 28, 2023

Interested candidates should forward their résumé, in confidence, to:

Hiring Committee

Public Service Credit Union

403 Empire Ave. St. John’s, NL

A1E 1W6

Email:  ibarrett@pscu.ca

We would like to thank all applicants for submitting a resume, however, only those selected for an interview will be contacted.

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Employee Development & Change Specialist

January 24th, 2023 by

Brunswick Credit Union is the largest Credit Union in New Brunswick with 14 branches in Centreville, Fredericton, Hampton, Kennebecasis Valley, Moncton, Petitcodiac, Rexton, Riverview, Saint John, St. George, Sussex and Woodstock.

EMPLOYEE DEVELOPMENT & CHANGE SPECIALIST

Location: Hybrid  (in-office and home-based)

Reporting to the VP People & Culture, the successful candidate will be responsible for a wide range of People Development activities supporting our employees and Brunswick Credit Union in our mission to provide quality financial services to our members. Areas of concentration will include employee learning & development, succession planning, inhouse training and facilitation, creation of training plans, change management activities, and cultural onboarding. You will be responsible to maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources and talent management.

Here are the skills and attributes that will ensure the successful candidate thrives in this role:

  • You will have a balance of education and experience including HR Certification or undergraduate degree in human resources or equivalent as well as 3 or more years of working experience in the field of Human Resources relating to the above responsibilities.
  • CPHR designation and Change Management Practitioner (or in progress) is preferred
  • Have a passion for the profession of Human Resources and how the role can support the company with its strategic direction
  • A change agent with initiative, creativity and independence
  • Exceptional presentation and communication skills, both written and verbal
  • A creative thinker, a problem solver and an empathetic listener
  • Attention to detail and organizational skills are very important
  • Understand and appreciate professionalism, privacy and confidentiality
  • Expert knowledge of MS Office products as well as previous experience with an HRIS system
  • Some travel will be required for this role

The ability to be bonded is a condition of employment with Brunswick Credit Union. This consists of the completion of a bonding application process which includes a criminal record and credit check.

Please send your resume and cover letter to careers@bayviewnb.com

Although we appreciate all applications, only those being short-listed for an interview will be contacted.

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Administration Officer – Two vacancies

January 24th, 2023 by

East Coast Credit Union is seeking a Full-time Administration Officer. This position is well suited for an individual with an administrative background, or a desire to broaden their skill set and gain experience in the admin/support area of our operations. The location of this position can be flexible.

Reporting to the Assistant Manager, Administration, the Administration Officer will contribute to the assessment, verification and administration of the mortgage, loan, line of credit and deposit documentation in accordance with established policies, procedures, and regulatory requirements and supporting the administration team as required. This role would primarily focus on the operation and day to day administration of our mortgage audits and mortgage process fulfillment.

You would…

  • Perform mortgage file audits and follow up on any outstanding items/documentation. Conduct credit investigations, security inspections and searches as required; ensure mortgages, loan, and line of credit are registered and set up on the banking system according to their terms and conditions.
  • Process loan and mortgage documentation for disbursement of funds to lawyers and follows up with lawyers. Ensure all title issues are met and that the loan is properly
  • Support exceptional member service by completing non-member facing activities and supporting those who directly serve our members.
  • Review varies reports and follow required procedures to verify completeness and accuracy of data Monitor for potential problems and initiate corrective action as appropriate and follow-up to ensure corrections are made.
  • Prepare monthly renewal documentation for line-of-credit, mortgage loans; track renewals and follow-up as required.
  • Provide assistance to branch staff by answering questions and investigating problems that escalate from the front line.
  • Be responsible for compliance with all regulations, by-laws, policies and procedures and make recommendations for changes to policies and procedures.
  • Administer, monitor, and maintain the following including preparation of reports and submissions:
    • Property tax accounts and property tax payments to the respective tax
    • Loan Life and Disability insurance
    • Fire insurance
    • Mortgage Payouts and Pre-payment
  • Assist and back-up other members of the Administration Department and complete other duties and projects as assigned.

You have…

  • Completed a post-secondary diploma in business administration plus have three to five years relevant experience in a financial institution; or equivalent combination of training and experience. Lending experience is considered an asset.
  • Exceptional customer service
  • An outgoing and self-motivated nature with strong work
  • Demonstrated critical thinking and problem-solving
  • Ability to work independently and be a team
  • Strong time management and organizational
  • Software proficiency including but not limited to MS Office, Horizon

We offer…

  • Outstanding culture and opportunity to join an engaged and community-focused
  • Tuition reimbursement, training and personal
  • Competitive compensation and benefits with performance-based
  • Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
  • Additional employee perks include but not limited to: wellness credit; reduced rates on employee loans/mortgages.

Learn more about working with us here: https://www.youtube.com/watch?v=m5CJRBil5lo

If you are interested in this exciting opportunity, please email your resume and cover letter in Microsoft Word or pdf format to careers@creditu.ca.

Applications will be accepted until January 30, 2023.

 

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

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Branch Manager

January 19th, 2023 by

Community Credit Union is a community based full-service financial institution with assets of $93 Million, serving approximately 4500 members from 3 branches in Marystown, Witless Bay and Hermitage, NL.

We are currently looking for a Branch Manager, at our Witless Bay Branch to provide effective leadership to champion the staff in the delivery of branch growth, profitability, business development and retention, and customer-owner satisfaction.

Key Responsibilities of the role:

  • Manages the overall branch function including both deposit and loan portfolios. Coordinates and directs the activities of deposit and lending functions, in accordance with established policies and procedures, including consumer and commercial credit, residential and commercial mortgages, asset quality, investment products and financial planning.
  • Maintains awareness of changes in the deposits and credit granting fields, including government regulation, technological advancements, consumer needs and preferences, and product offerings and services by other financial institutions.
  • Maintains a high level of business retention through the monitoring of customer-owner activity and ensuring staff are aware of activities and pro-actively asking customer-owners for their business.
  • Develops, recommends, and implements the annual capital and operating budgets for the branch. Monitors performance results and takes corrective action as appropriate.
  • Reviews loan applications and assesses credit risk for all applications recommended for turndown by the Financial Services Officers or that exceed their approval limits. Approves loans and mortgages within the approval limits set for this position or recommends approval or decline of all loans over approved lending limits to the Manager, Lending or credit committee.
  • Oversees delinquency control and branch collections activities.
  • Manages directly or indirectly the branch staff. Coordinates and supervises the activities of direct reports. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; coordinating and monitoring staffing and workload to provide optimal service in the most cost effective manner; providing ongoing coaching to reinforce positive behaviours and address performance issues as they arise; conducting performance reviews; addressing complaints and resolving problems; rewarding; promoting; re-assigning; discipline and discharge.
  • Ensures branch compliance with audit and security standards, policies and procedures, and loss prevention measures.

To be successful:

The ideal candidate will have successfully completed a bachelor’s degree with an emphasis in Business or Commerce plus have 5 years relevant experience, including 2-3 years supervisory experience, in a financial institution; or equivalent combination of training and experience in credit management.

Working with Community Credit Union:

This position is located in Witless Bay, NL.  Reporting to the General Manager, the Branch Manager is responsible for managing, directing, and coordinating the operations and business development and retention efforts of the credit union in delivering quality financial products and services to current and prospective customer-owners.  Salary is negotiable based on experience; benefits package and RRSP matching available.

Interested in applying?

Please submit your resume in word or pdf along with a cover letter outlining clearly how your prior experience will lead to success in this role to the attention of Crystal Stapleton cstapleton@ccunl.ca

The position will be open until it is filled.

We understand the time and effort that it takes to submit an application, and we wish to thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

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Senior Commercial Account Manager

January 19th, 2023 by

As a Certified B Corp® OMISTA Credit Union exists to provide a better way to bank. OMISTA provides complete banking products and services delivered with honesty, fairness, and trust. We are committed to providing solutions to enhance the financial wellbeing of our personal banking and small-to-medium-size business banking customers. When you “Bank Local” with OMISTA, all money and profits stay in NB creating greater prosperity for our shared economy and communities.

THE POSITION

Reporting to the Commercial Manager, the Senior Commercial Account Manager is accountable for the development, administration, and proficient management of a commercial loan and deposit portfolio. The Commercial Account Manager places an emphasis on customer-centric advice, great customer service, strong sales, and responsible growth.

Working closely with the Commercial Manager, the successful candidate will implement a proactive approach to business development by cultivating and working relationships with existing and potential customers.

Responsibilities

  • Building and maintaining relationships on an existing portfolio to maximize small business and commercial loan growth, deposit growth, and sales of auxiliary products to help our customers succeed in business.
  • Evaluating credit requests based on policy, risk, and profitability, ensuring reviews on commercial credits are performed as required by established lending guidelines.
  • Delivering financial advice as a value added by visiting customers on-site to recognize and appreciate their business objectives and operations.
  • Analyzing financials, managing risk, and structuring and presenting commercial credit deals with a consistent emphasis on customer service.

THE IDEAL CANDIDATE

Skills & Experience

  • Strong customer service and sales skills
  • Excellent communication skills
  • Ability to cultivate long-term client relationships
  • Creative and resourceful
  • Strong organization skills and attention to detail
  • Demonstrated basic ability in all facets of credit granting and sales
  • Demonstrated skills in business development, analytical abilities, and knowledge of portfolio management
  • Ideally a minimum of three years of lending and business banking experience.
  • A strong understanding of underwriting and compliance for Business Banking

Education and Training

  • University degree, CPA, or education in another business discipline or sufficient experience in lieu of education.

COMPENSATION SUMMARY

Employment Type: Permanent Full Time

Required Travel:  Yes

Location:  Fredericton (preferred) or Moncton

Work Environment: Hybrid

Flexible Work Environment: Yes

Pay Type: Salaried, Personal Bonus Team Bonus

Benefits:

  • Matched Pension 2% – 7%
  • Health & Dental Cost Flex (75%/25%)
  • Paid Vacation Days (min 3 weeks)
  • Paid Sick Days
  • STD, LTD, Life Insurance, Critical Illness
  • Employee Service Charge Plan
  • Wellness Credit and so much more

Application ID: CAM – 2023 004                                                

Application Deadline:  January 31, 2023

Email resume to: careers@omista.com

*The ability to be bonded is a condition of employment with OMISTA Credit Union. This consists of the completion of a bonding application process which includes a criminal record and credit check. We appreciate your interest in OMISTA! Only those candidates selected for an interview will be contacted.

** Diversity and Inclusion:

OMISTA Credit Union is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds

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IT Officer

January 19th, 2023 by

East Coast Credit Union is seeking a Full-time IT Officer to join our team! The location is flexible within Nova Scotia based on the location of the successful candidate. Build your career at East Coast Credit Union, where you will discover exciting professional opportunities and a collaborative workplace with great benefits and teams that support you!

East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. With 18 locations from Halifax to Cape Breton and a virtual presence, we offer refreshingly honest banking and take pride in providing an exceptional member experience.

Reporting to the Senior Manager of IT, the IT Officer is responsible for all aspects of help desk support and technical assistance including but not limited to addressing a wide variety of user issues, software problems, hardware failures, and network issues. You would be required to troubleshoot other equipment, including printers, fax machines, and any specialized equipment the Credit Union may use and support any IT-related projects.

You would…

  • Troubleshoot any issues related to software, hardware and network. Provide support and assistance to users within established timeframes.
  • Monitor the daily operation and integration of all aspects of the Credit Union’s desktop systems to ensure timely support services and minimum down-time. Assist in the maintenance activities in accordance with prescribed protocols to ensure the most effective utilization and performance of the computer systems.
  • Provide support to end users in the selection, procurement, testing, licenses, usage and maintenance of software programs and hardware.
  • Provide input into the development of the annual technology plan, operations, hardware and software purchases.
  • Identify and recommend improvements on procedures, policies, processes and systems. Contribute to any department training and documentation of processes, while identifying improvement opportunities in streamlining workflows.
  • Maintain inventory of equipment, hardware, software, license agreements and maintenance contracts.
  • Travels, as required, to perform on-site repair, upgrade or replacements of technology equipment and software.
  • Escalate any complex or server-related issues to System Administrator.
  • Install and update desktops, laptops, peripherals, networks, and related software.
  • Complete other duties and projects as assigned.

You have…

  • Completed a Diploma or Certificate in IT, Computer Science or related field.
  • One to three years of experience and/or training in a similar role, preferably in the financial industry and overall, 5 years of experience in the IT field or equivalent combination of training and experience in the IT field.
  • Working knowledge and/or understanding of the following key technology areas:
    • Windows desktop operating systems
    • Cloud based collaboration products (i.e. MS Office 365)
    • Telephone Systems
    • Network fundamentals (i.e. Firewalls, Switches, TCP/IP, DNS, DHCP, VPN, WINS, etc.)

We offer…

  • Outstanding culture and opportunity to join an engaged and community-focused team.
  • Tuition reimbursement, training and personal development.
  • Competitive compensation and benefits with performance-based incentives.
  • Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
  • Additional employee perks include but not limited to: wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.

Learn more about working with us here: https://www.youtube.com/watch?v=m5CJRBil5lo

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

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Small Business Account Manager

January 19th, 2023 by

Community Credit Union of Cumberland Colchester Limited is an innovative and growth focused financial institution located in the heart of Nova Scotia where we serve over 6,500 members. With three branches in Cumberland and Colchester, we live and breathe the co-operative movement and are passionate about providing financial literacy, building strong bonds with those in our communities and offering exceptional financial products for both personal and business banking.

Small Business Account Manager: Located at our Corporate Centre in Truro, Nova Scotia, and reporting to our Commercial Account Manager, the Small Business Account Manager will drive member satisfaction and revenue growth through strategic relationships in our local business communities, distinguishing our Credit Union from other financial institutions with exceptional member service and professionalism, all while using best practices in building continued member loyalty. Prime deliverables will be examining, evaluating and either authorizing or recommending approval of commercial, agricultural, and public sector applications for credit or extension lines of credit. Our ideal candidate will be highly organized and work well both independently and with members of our team. The ability to represent our business with both confidence and awareness is vital in nurturing member relationships through every touchpoint both in branch, over the phone, or as various other networking opportunities arise.

To compensate, we offer a competitive salary and benefits that include medical, dental and vision coverage, as well as on-site parking, flexible scheduling, and a highly supportive structure for continued personal and professional development.

More detailed responsibilities within this role include:

  • The ability to build core relationships with existing members, as well as networking with external business organizations and individuals to generate further referrals.
  • Analyze potential lending and deposit opportunities involved in each situation to further assist borrowers as well as increase the Credit Union’s lending and investment portfolios.
  • Receive and analyze financial and personal net worth statements; calculate debt servicing capacity; negotiate terms and conditions of loans.
  • Identify and pursue opportunities to promote other business services and non-credit products.
  • Review current portfolio to ensure members are being supported with the proper banking products for their own business evolution.
  • Grant commercial and agricultural loans, mortgages, and lines of credit for business purposes within authorized lending limits.
  • Provide direction and coaching to assigned commercial staff including lending, analytical or administrative.

About You: Our ideal Small Business Account Manager will have the following skills and experience:

  • Three to five years experience in credit and investment within a financial institution.
  • A strong understanding of the industry and the business challenges members face.
  • Excellent written and verbal communication skills.
  • Exceptional member service with an ability to address underlying member needs.
  • Proven listening, understanding, and responding skills used both effectively and empathetically.
  • Results orientated with the ability to self measure both excellence and areas of improvement.
  • The desire and ability to find success through teamwork and co-operation.

 If you feel that you would be an exceptional fit with our team, please forward your résumé and cover letter to our corporate office via e-mail at csanford@community.creditu.net detailing why your skills and experience make you perfect for the role of Small Business Account Manager with Community Credit Union of Cumberland Colchester Limited.

Applications close January 31st, 2023.

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Financial Services Representative – Port Saunders, NL

January 16th, 2023 by

At Atlantic Edge Credit Union, we empower people and communities by providing financial services and advice built on honesty, fairness, and trust.

Atlantic Edge Credit Union is a full-service credit union serving over 17,500 members across Newfoundland and Labrador. Atlantic Edge was formed in 2022 with the amalgamation of Eagle River Credit Union and Leading Edge Credit Union, based on a foundation of shared values, community roots, and purpose-driven cultures.

 The position

Reporting to the Branch Manager, the Financial Services Representative (FSR) will use an enthusiastic approach to foster key relationships with members while promoting personal benefits based on member’s needs and reviews additional membership opportunities at each interaction.  To ensure a great member experience, at times, flexibility may be required to work evenings or at different branch locations within a reasonable travel distance.

Main Responsibilities & Focus

  • Process and balance financial transactions accurately and efficiently in accordance with established policies and procedures.
  • Ascertain member’s and prospective member’s needs, and proactively explain Credit Union products and services.
  • Promote the benefits of utilizing other Credit Union services with members and prospective members alike.
  • Promote to members various deposit services including term deposits, RRSPs, RESPs, RRIFs, etc. (as appropriate) or refer to Financial Planning Representatives where required.
  • Actively promote the various lending and credit products and services, including term loans, line of credit, mortgages, and credit cards.
  • Resolve member’s concerns and take action to remedy or reconcile any discrepancies within member records or accounts.
  • Account reconciliation.
  • General office administration.

The Person

The successful candidate will have successfully completed a diploma in Business Administration plus have up to one year of related experience and/or training, or an equivalent combination of education and experience.  The successful candidate will also have:

  • Superior customer service skills.
  • An outgoing and self-motivated nature with strong work ethics.
  • Proven history of accuracy and high attention to detail (data entry, paperwork, cash balancing).
  • Superior communication skills.

What’s in it for you?

  • An exceptional workplace culture, and an opportunity to join an engaged and community-driven team
  • Competitive compensation and benefit packages with performance-based incentives
  • Flexible work arrangements including Flex Time, Telework, and Hybrid depending on the role requirements
  • Generous benefit package including a flexible health and dental plan (minimum 60% employer paid), including life insurance, ADD, EAP, optional Critical Illness and Best Doctors
  • 6% contribution with employer matching in a Defined Contribution Pension Plan
  • An annual Northern Allowance of $4800
  • Tuition reimbursement, training, and personal development opportunities
  • We encourage regular manager-employee performance feedback and goal alignment through our employee performance management program
  • Additional benefits, include but are not limited to paid volunteer, sick time and personal leave, reduced rates on employee loans/mortgages and no service fee banking

 Interested in applying?

Atlantic Edge Credit Union values diversity in the workplace and we are committed to the principle of Employment Equity.  We are an equal opportunities employer and encourage the recruitment and promotion of aboriginal peoples, persons with disabilities, visible minorities, and women, to ensure that they are equitably represented at all levels.

The successful candidate must be legally eligible to work in Canada, and where applicable have a valid work or study permit.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal record check and a credit check.

 To apply, please submit your resume to humanresources@aecu.ca, noting the job title and location in the subject line.

Applications will be accepted until the position has been filled.

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Financial Services Representative (Casual) – St. Anthony, NL

January 16th, 2023 by

At Atlantic Edge Credit Union, we empower people and communities by providing financial services and advice built on honesty, fairness, and trust.

Atlantic Edge Credit Union is a full-service credit union serving over 17,500 members across Newfoundland and Labrador. Atlantic Edge was formed in 2022 with the amalgamation of Eagle River Credit Union and Leading Edge Credit Union, based on a foundation of shared values, community roots, and purpose-driven cultures.

The position

Reporting to the Branch Manager, the Financial Services Representative (FSR) will use an enthusiastic approach to foster key relationships with members while promoting personal benefits based on member’s needs and reviews additional membership opportunities at each interaction.  To ensure a great member experience, at times, flexibility may be required to work evenings or at different branch locations within a reasonable travel distance.

Main Responsibilities & Focus

  • Process and balance financial transactions accurately and efficiently in accordance with established policies and procedures.
  • Ascertain member’s and prospective member’s needs, and proactively explain Credit Union products and services.
  • Promote the benefits of utilizing other Credit Union services with members and prospective members alike.
  • Promote to members various deposit services including term deposits, RRSPs, RESPs, RRIFs, etc. (as appropriate) or refer to Financial Planning Representatives where required.
  • Actively promote the various lending and credit products and services, including term loans, line of credit, mortgages, and credit cards.
  • Resolve member’s concerns and take action to remedy or reconcile any discrepancies within member records or accounts.
  • Account reconciliation.
  • General office administration.

The Person

The successful candidate will have successfully completed a diploma in Business Administration plus have up to one year of related experience and/or training, or an equivalent combination of education and experience.  The successful candidate will also have:

  • Superior customer service skills.
  • An outgoing and self-motivated nature with strong work ethics.
  • Proven history of accuracy and high attention to detail (data entry, paperwork, cash balancing).
  • Superior communication skills.

What’s in it for you?

  • An exceptional workplace culture, and an opportunity to join an engaged and community-driven team
  • Competitive compensation and benefit packages with performance-based incentives
  • Flexible work arrangements including Flex Time, Telework, and Hybrid depending on the role requirements
  • Generous benefit package including a flexible health and dental plan (minimum 60% employer paid), including life insurance, ADD, EAP, optional Critical Illness and Best Doctors
  • 6% contribution with employer matching in a Defined Contribution Pension Plan
  • An annual Northern Allowance of $4800
  • Tuition reimbursement, training, and personal development opportunities
  • We encourage regular manager-employee performance feedback and goal alignment through our employee performance management program
  • Additional benefits, include but are not limited to paid volunteer, sick time and personal leave, reduced rates on employee loans/mortgages and no service fee banking

 Interested in applying?

Atlantic Edge Credit Union values diversity in the workplace and we are committed to the principle of Employment Equity.  We are an equal opportunities employer and encourage the recruitment and promotion of aboriginal peoples, persons with disabilities, visible minorities, and women, to ensure that they are equitably represented at all levels.

The successful candidate must be legally eligible to work in Canada, and where applicable have a valid work or study permit.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal record check and a credit check.

 To apply, please submit your resume to humanresources@aecu.ca, noting the job title and location in the subject line.

Applications will be accepted until the position has been filled.

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Coordinator, Consulting Services – 2-Year Term

January 12th, 2023 by

Atlantic Central is currently accepting applications for a 2-year term; Coordinator, Consulting Services. 

Who WE Are:
Atlantic Central is the trade association for credit unions in Atlantic Canada.  We deliver quality results and offer a collaborative and community focused work environment in which to do it.  Our employees’ wellbeing is a top priority, and we underscore that with flexible working arrangements, personal days, and even birthdays off, to enable employees’ to strike a balance that works for them.  We strive to create an environment where all team members have opportunities for growth and feel welcome, valued, supported, and connected.

If your values align with ours, consider joining our team as Coordinator, Consulting Services!

A TYPICAL DAY:

This role is part of a high-performance team that works directly with credit unions to develop business strategy and solutions, provide customized support and facilitate processes to enable the achievement of business goals.  The Coordinator, Consulting Services is responsible for providing coordination and administrative support to enable those efforts.

RESPONSIBILITIES:

  • Collaborating with the Consultant, Credit Union Services to design credit union strategy sessions including defining agendas, deliverables, and creating proposals and reports.
  • Coordinating logistics for meetings, workshops and other engagements including preparing agendas, scheduling and/or booking meeting rooms/virtual sessions, sending out session announcements and invites, managing the registration, supporting the facilitators in arranging/administering technology requirements, delivering meeting materials and recording session notes.
  • Assisting in sourcing external subject matter resources (e.g. Legal, consultants, speakers etc.), and liaising with these providers to outline objectives and/or to review session content.
  • Updating and maintaining Atlantic Central’s methodology and documentation as it relates to credit union planning sessions, mergers, and other consulting services.
  • Developing and administering data, survey and research activities to gather industry insights and gain understanding for credit union needs and opportunities.
  • Build solid relationships with credit union clients. Understanding and resolving any issues, tracking and following up on credit union engagement to ensure delivery of service. Liaising with credit unions and internal departments to address any budget and billing questions.
  • Participating in in other departmental projects by providing coordination and administrative support and assisting and backing-up other members of the team as required.

 TO BE SUCCESSFUL:

As the ideal candidate you will have successfully completed a Diploma in Business Administration, or a related discipline plus have a minimum of 3 years relevant experience or an equivalent combination of education and experience.

You are a trusted advisor to your team and clients, a self-starter and business problem-solver. You have strong communications skills that enable you to write and edit content as well as develop and deliver presentations. Your familiarity with project management methodology, data analysis, research and survey tools, and other software (Adobe Suite and Microsoft Office) are key benefits.  You are a people-person, with strong service skills and the ability to work collaboratively with diverse stakeholder groups.  Being adaptable to change, able to work well under pressure, and to work independently are equally essential!

COMPENSATION:

The salary for this role is currently under review.  Atlantic Central offers a competitive contract benefits package as well as the opportunity to participate in the Performance Sharing Incentive Plan.

LOCATION:

This position offers the ability to work remotely.

TRAVEL, EVENING AND WEEKEND WORK:

This position requires occasional evening and weekend work.

TO APPLY:

Applications will close on January 23, 2023.

If this sounds like a fit for you, please submit your application via this link.

 

About Atlantic Central

Atlantic Central is the regional trade association for more than 40 independent member credit unions across Atlantic Canada. We provide a range of financial services, leadership, and advocacy to support credit unions and the communities we serve to grow well. Our credit unions proudly serve nearly 293,000 members and play a significant role in the Atlantic Canadian economy.

We are proud to be a Certified B CorporationTM joining a global movement of people using business as a force for good. We are committed to making business decisions that are in the best interests of our employees, credit unions and their members.

Curious about what else we do? Check out our website or LinkedIn page.

 

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