Apr 2021

Cooperative Social Responsibility (CSR) Officer

April 23rd, 2021 by

Atlantic Central is currently accepting applications for a one-year term position of Cooperative Social Responsibility (CSR) Officer.

WHO WE ARE:
We are passionate people committed to top notch customer service and partnering with our credit unions across the Atlantic provinces to enable the Atlantic credit union system and the communities they serve to thrive.

We strive to empower and support the growth of our employees in our team environment and we want YOU to join our team!

WHAT WE DO:
Atlantic Central is the trade association for credit unions in Atlantic Canada, with offices in Halifax, Riverview, and Charlottetown. We provide a range of services, leadership and advocacy at the provincial, regional and national levels. Collectively, the 45 credit unions we support are entrusted to manage $6 billion in mortgages, loans and deposits on behalf of more than 300,000 Atlantic Canadians.

The company’s operations also integrate those of our subsidiary, League Savings and Mortgage Company, a federally regulated provider of wholesale banking services to credit unions, with assets under administration in excess of $2 billion.  League Savings, a trusted credit union partner for over 50 years, is evolving its business model and is expanding into new markets and expected to experience significant growth over the next several years.

​​​​​​​THE POSITION:
In the role of CSR Officer, you will be responsible for implementing and administering Corporate Social Responsibility initiatives, fostering strong programs and partnerships, and acting on opportunities with local nonprofit organizations that support and advance the company’s CSR strategy.

RESPONSIBILITIES:

  • Sustainability reporting, including monitoring, benchmarking and measuring the integration of CSR into the company’s policies, practices, operations and key business strategies.
  • Assessing department functions and activities, identifying opportunity areas and creating action plans for the integration of CSR into each.
  • Fostering awareness, engagement and transparency about CSR initiatives by developing and delivering CSR communications and training.
  • Collaborating on the development of the workplan for the implementation of the recommendations from the Benchmarking Report.
  • Working with credit unions to build awareness of the company’s CSR framework and assisting them in evolving and/or developing their own sustainability strategies.
  • Identifying sponsorship criteria and policies and managing and administering the sponsorship program internally and with partner organizations.
  • Overseeing the production of the annual sustainability report.
  • Researching, recommending and managing the implementation and development of CSR programs and initiatives.
  • Collaborating with other committees engaged in company initiatives supporting social justices, diversity, inclusion and community.
  • Fostering partnerships and acting on opportunities with local nonprofit organizations that will further enable the CSR strategy.
  • Conducting research and staying up to date on sustainability and CSR best practices and standards, policies and commitments and analyzing social, environmental and economic data to identify trends and opportunities to improve the performance and impact of the company.

LOCATION:
This position offers the ability to telecommute.

TRAVEL:
This position requires occasional travel, throughout Atlantic Canada.

TO JOIN OUR TEAM:
As the ideal candidate you will have successfully completed a Bachelor’s Degree in Business, specializing in social impact, environment science, sustainability or equivalent. The incumbent will also have 5 years working with CSR and Sustainability related initiatives within the for-profit sector; or an equivalent combination of education and experience. B Corp certification process experience will be considered an asset.

TO BE SUCCESSFUL:
You are passionate about fostering social value and helping organizations positively impact the communities within which they operate and have experience designing and developing CSR policies, processes and training.   Communication is one of your strengths, you have demonstrated presentation skills and are able to effectively rally different groups of stakeholders towards common goals and objectives.  You’re adept at working with measurement tools like the Global Reporting Initiative, and synthesizing facts and figures comes easily to you.

COMPENSATION:
This is a one year term position and salary will be commensurate with experience.  Atlantic Central offers a competitive contract benefits package as well as the opportunity to participate in the Performance Sharing Incentive Plan.

Applications will close on May 7, 2021.

If this sounds like you, please forward your résumé and salary expectations in MS Word or PDF format in confidence, to humanresources@aclsm.ca.

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Business and/or Accounting Students

April 20th, 2021 by

Are you looking to advance your knowledge of banking while also getting practical experience in a professional setting? If so, continue reading …

OMISTA Credit Union looking for business and/or accounting students to work for the
summer months at their Fredericton and Oromocto locations.

As a Certified B Corp® OMISTA Credit Union exists to provide a better way to bank. OMISTA provides complete banking products and services delivered with honesty, fairness, and trust. We are committed to providing solutions to enhance the financial wellbeing of our personal banking and small-to-medium-size business banking customers. When you “Bank Local” with OMISTA, all money and profits stay in NB creating greater prosperity for our shared economy and communities.

THE POSITION
Reporting to the Branch Manager, the student would act as a Customer Service Representative (CSR) and would be responsible for responding to customer inquiries and assisting customers in their daily financial transactions. The CSR is the first point of contact, and as such, is instrumental in building and retaining positive relationships with our customers.

Responsibilities

  • Respond to customer (and potential customer) inquiries
  • Process daily teller transactions in an efficient, accurate and pleasant manner
  • Analyze needs and assist customers in determining the product or service that best meets their needs

Soft Skills

  • A passion for exceptional customer service
  • Excellent communication skills and the ability to answer questions and solve problems
  • Ability to cultivate customer relationships
  • A knack for working quickly and accurately at the same time

Application Deadline: April 26, 2021
Application ID: 2021 SMRCSR – FO
Email resume to: careers@omista.com

We appreciate your interest in OMISTA! Only those candidates selected for an interview will be contacted.

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Commercial Account Manager

April 19th, 2021 by

Are you a salesperson who loves to solve problems using your analytical skills to make an impact with your team and the community? If so, keep reading!

We are looking for a Commercial Account Manager to join our team.

As a Certified B Corp® OMISTA Credit Union exists to provide a better way to bank. OMISTA provides complete banking products and services delivered with honesty, fairness, and trust. We are committed to providing solutions to enhance the financial wellbeing of our personal banking and small-to-medium-size business banking customers. When you “Bank Local” with OMISTA, all money and profits stay in NB creating greater prosperity for our shared economy and communities.

THE POSITION
Reporting to the Commercial Manager, the Commercial Account Manager is primarily accountable for the development, administration, and proficient management of a commercial loan and deposit portfolio. Emphasis is on customer-centric advice, sales, service, and growth.

Working closely with the Commercial Manager, you will implement a proactive approach to business development by cultivating working relationships with existing and potential customers, the retail branch network, local business owners, and members of the professional community.

Responsibilities

  • Develop and maintain effective sales and marketing efforts on an existing portfolio to maximize Small Business and Commercial Loan growth, deposit growth and sales of auxiliary products to help our customers succeed in business.
  • Generate new business and referrals while ensuring superior customer care and enhancing revenue opportunities.
  • Evaluate credit requests based on policy, risk, and profitability, ensuring reviews on commercial and agricultural credits are performed as required by established lending guidelines.
  • Deliver financial advice as a value added by visiting customers on-site to recognize and appreciate their business objectives and operations.

THE IDEAL CANDIDATE

Soft Skills

  • Exceptional customer and sales skills
  • Excellent communication skills and the ability to answer questions and solve problems
  • Ability to cultivate long-term client relationships, as well as acquire new clients
  • A knack for working quickly and accurately at the same time

Experience

  • Demonstrated basic ability in all facets of credit granting and sales
  • Demonstrated skills in business development, analytical abilities, and a basic knowledge of portfolio management
  • Experience working and developing relationships with members, potential members, and employees is required.
  • Ideally a minimum of three years of Lending and Business Banking experience.
  • A strong understanding of underwriting and compliance for Business Banking

Education and Training

  • University degree in a business discipline or sufficient experience in lieu of education.

JOB SUMMARY
Employment Type: Permanent Full Time
Required Travel: Yes
Location: Fredericton or Moncton
Work Environment: Branch / Commercial Banking Centre / Flexible
Pay Type: Salaried & Bonus
Pension: Yes
Benefits: Yes

Application Deadline: May 14, 2021
Application ID: 2021 CAM 001
Email resume to: careers@omista.com

We appreciate your interest in OMISTA! Only those candidates selected for an interview will be contacted.

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Financial Service Representative I – Tri-Town Branch, Port Saunders – Full-time Permanent

April 16th, 2021 by

Are you looking to advance your career with a successful and stable organization that has abundant opportunity for advancement?  Are you interested in impacting the lives of those in your local community?

Eagle River Credit Union is looking for a driven individual with the desire to work in a solutions-focused and member driven environment and share in our success as we continue to grow!

Using an enthusiastic approach, the Financial Services Representative (FSR) creates relationships with members, promotes personal benefits based on member’s needs and reviews additional membership opportunities at each interaction. The FSR will be trained on the full suite of ERCU’s products and services and in all aspects of Branch operations. 

Main Responsibilities & Focus

  • Processes and balances financial transactions accurately and efficiently in accordance with established policies and procedures.
  • Proactively explains products and services and promotes the benefits of utilizing other Credit Union services with members, and prospective members alike.
  • Promotes to members various deposit services including term deposits, RRSPs, RESPs, RRIFs, etc. (as appropriate) or refers to Financial Planning Representatives where required.
  • Actively promotes the various lending and credit products and services, including term loans, line of credit, mortgages and credit cards.
  • General office administration.

To apply for this position, please forward your resume to HumanResources@ercu.ca or drop it off at any of our Branch locations.

Credit unions are financial co-operatives; organizations that are owned by the very people who use their services and where every member has a say in how the Credit Union operates and where their money goes.  Credit unions strive to strengthen the communities in which they exist by supporting local businesses and charities, promoting environmental sustainability, and giving back to their members.

At Eagle River Credit Union (ERCU), we ask our employees to always work with the member in mind; and although technology is important, our approach is to tailor our products and services to meet the individual and unique needs of our members.

Eagle River Credit Union offers one of the best compensation and benefits packages in Atlantic Canada that includes generous personal leave time, performance-based incentives, training and education reimbursements.

Applications will remain open until the position has been filled.

Hourly Rate $18.19 to $21.39

You will be the perfect fit for this role if you describe yourself as someone with a can-do attitude, member focused with strong attention to detail, have outstanding communication skills, have a professional presentation, and willing to work as part of a team as well as independently.

Eagle River Credit Union values diversity in the workplace and we are committed to the principle of Employment Equity.  We encourage the recruitment and promotion of aboriginal peoples, persons with disabilities, visible minorities, and women, to ensure that they are equitably represented at all levels of employment within the company. 

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Full-time Assistant Manager, Dartmouth Branch (9-month contract)

April 16th, 2021 by

East Coast Credit Union is seeking a Full-time Assistant Manager, Dartmouth Branch, for a 9-month contract. This position is well suited for an individual with strong leadership skills and the ability to coach, delegate and foster a team environment.

East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. With 18 locations from Halifax to Cape Breton and a virtual presence, we offer refreshingly honest banking and take pride in providing an exceptional member experience.

Reporting to the Branch Manager, the Assistant Manager is responsible for managing the front-line team and ensuring that work is performed in accordance with established policies and procedures. The incumbent will lead and support direct reports through coaching, mentoring and performance management and assist the Branch Manager in the delivery of branch growth, profitability, business development, member retention and satisfaction.

You would…

  • Coordinate & manage the activities of the front-line staff in the delivery of optimal member service through ongoing coaching; team meetings; training and monitoring performance objectives.
  • Oversee and monitor attendance; develop schedules and ensure a complement of front-line staff are always available to provide an optimal level of service to members.
  • Ensure all counter transactions and ATM/CDU/RCU machines are balanced, reconciled, encoded, and appropriate clearing deposits are processed. Assist with complex transactions and member issues.
  • Ensure the implementation and monitoring of Credit Union’s security & operational controls and oversee risk management practices and adherence to policies and procedures.
  • Resolve complex problems and member complaints referred by front line staff and, as required and where appropriate, escalate to the Branch Manager or appropriate department for resolution.
  • Compile loan package and negotiate loan structure with applicant, including rates, terms repayment options, and other credit terms.
  • Open new accounts as necessary, analyze potential opportunities while increasing the credit union’s lending/deposit portfolio and use of products. Provide financial advice to borrowers on the benefits of utilizing other credit union services.
  • Supervise the branch in the absence of the Branch Manager.
  • Support community initiatives through volunteering and attending events and activities on behalf of the Credit Union.
  • Completes other duties and projects as assigned.

You have…

  • A bachelor’s degree in Business or Commerce
  • A minimum of five years relevant experience, including 2 to 3 years supervisory experience in a financial institution; or equivalent combination of training and experience in credit management.
  • Strong leadership skills and the ability to coach, delegate and foster a team environment.
  • Knowledge of products and services as well as policies and regulatory environment.
  • Excellent decision-making and facilitation skills.

We offer…

  • Outstanding culture and opportunity to join an engaged and community-focused team.
  • Competitive compensation

If this sounds like an opportunity for you, please email your resume and cover letter in Microsoft Word or pdf format to careers@creditu.ca.

Applications will be accepted until April 29th, 2021.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

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Full-time Member Experience Representative

April 8th, 2021 by

Victory Credit Union is a full service financial institution with 3 branch locations serving our members throughout Hants County.  We are currently seeking an individual to join our team as a Member Experience Representative.  This is a regular full-time position requiring flexibility in work hours.  The incumbent will have a degree or diploma in Business Administration/Financial Services and a minimum of one year experience.

The position:

  • communicates with members through meaningful conversations to understand their needs
  • promotes products and services available such as loans, mortgages, deposits, mutual funds, credit cards and account packages based on members needs
  • provides exceptional member service
  • greets members and directs to appropriate person
  • is an integral part of our member contact strategy
  • takes ownership of Personal Development Plan

The person:

  • are you confident, competitive and professional in building relationships?
  • are you organized, efficient and have a desire to help the team grow?
  • do you have a passion for helping others reach financial success?

This is a full-time position.  Victory Credit Union offers a competitive compensation package.

To apply for this position, please forward your resume and cover letter to: sfletcher@victorycreditunion.ca or by mail to:
Susan Fletcher, Manager HR/Member Services
PO Box 340, 150 Wentworth Road, Windsor, NS B0N 2T0

We wish to thank applicants in advance however only candidates selected for an interview will be contacted.

Closing date for this position is April 16th, 2021.

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Branch Manager

April 6th, 2021 by

East Coast Credit Union is seeking a Branch Manager to join our team! This position is located in our Fall River Branch and is well suited for an individual with strong leadership and relationship management skills, seeking a dynamic management role in a progressive and innovative organization.

East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. With 18 locations from Halifax to Cape Breton and a virtual presence, we offer refreshingly honest banking and take pride in providing an exceptional member experience.

Reporting to the Senior Manager of Service Delivery, you will be responsible for leading change and providing effective leadership to champion the staff in the delivery of branch growth, profitability, business development and retention, and member satisfaction.

You would…

  • Lead the branch team in building strong relationships with existing and prospective members through regular coaching, mentoring and communicating performance expectations.
  • Support the Credit Union’s digital strategy; actively participate in internal meetings and committees and lead the implementation of branch-related initiatives.
  • Build partnerships and relationships with various stakeholders to promote the Credit Union, develop new business and grow the membership.
  • Recommend and oversee the branch budget. Determine staffing and training requirements to ensure optimal delivery of member service.
  • Monitor key metrics such as branch statistics, performance results, member satisfaction and retention, and staff productivity among others. Recommend actions and initiatives as required.
  • Manage the branch lending portfolio. Direct the activities of deposit and lending functions, in accordance with established policies and procedures and review loan applications and assess credit risk for applications recommended by the lending team.
  • Maintain a high level of business retention through the monitoring of member activity and ensuring staff are providing exceptional member service and sound financial advice.
  • Ensure branch compliance with audit and security standards, policies and procedures, loss prevention measures and the branch image is favorable for members.
  • Keep abreast of new developments in the industry, products and services and regulations and communicate any changes to the branch team.
  • Participates and attends community events to increase the credit union’s visibility and to enhance new business opportunities.

You have…

  • Completed a bachelor’s degree with an emphasis in Business or Commerce plus have a minimum of five years relevant experience in a leadership role at a financial institution; or equivalent combination of training and experience in credit management.
  • Demonstrated business development and relationship building skills.
  • Proven ability to lead, coach and manage others through influence and collaboration.
  • Ability to build profile in the local community and establish strong networks.
  • Successful track record in implementing change management initiatives.
  • In-depth understanding of financial products, trends and service offerings.
  • Strong knowledge of lending, risk management practices; internal auditing and regulatory compliance.

We offer…

  • Outstanding culture and opportunity to join an engaged and community-focused team.
  • Tuition reimbursement, training and personal development.
  • Competitive compensation and benefits with performance-based incentives.
  • Additional employee perks include but not limited to: wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.

How to apply…

If this sounds like an opportunity for you, please email your resume and cover letter in Microsoft Word or pdf format to careers@creditu.ca.

Applications will be accepted until April 20, 2021.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

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Payroll & Benefits Officer

March 30th, 2021 by

Atlantic Central is currently accepting applications for the position of Payroll & Benefits Officer.

WHO WE ARE:
We are passionate people committed to top notch customer service and partnering with our credit unions across the Atlantic provinces to enable the Atlantic credit union system and the communities they serve to thrive.

We strive to empower and support the growth of our employees in our team environment and we want YOU to join our team!

WHAT WE DO:
Atlantic Central is the trade association for credit unions in Atlantic Canada, with offices in Halifax, Riverview, and Charlottetown. We provide a range of services, leadership and advocacy at the provincial, regional and national levels. Collectively, the 45 credit unions we support are entrusted to manage $6 billion in mortgages, loans and deposits on behalf of more than 300,000 Atlantic Canadians.

The company’s operations also integrate those of our subsidiary, League Savings and Mortgage Company, a federally regulated provider of wholesale banking services to credit unions, with assets under administration in excess of $2 billion.  League Savings, a trusted credit union partner for over 50 years, is evolving its business model and is expanding into new markets and expected to experience significant growth over the next several years.

THE POSITION:
In the role of Payroll & Benefits Officer, you will be responsible for administering the payroll cycle, including entry, transmission and submission of the payrolls and other payroll related duties for Atlantic Central and other customer organizations.  You will also provide group benefits administration for the organization and benefits administration support to the Atlantic Credit Union Plan administrators in the Credit Union National Benefit (CUNB) Plan.

RESPONSIBILITIES:

  • Preparing and processing payroll, performing payroll administration and serving as the system administrator in the development, management and maintenance of the payroll database for all customer organizations in accordance with company policies, collective agreements and legislative/regulatory requirements.
  • Preparing and processing year-end transactions, reporting and tax forms (e.g. T4s balancing, preparation and management, PIER report reconciliation, T2200 forms, etc.)
  • Balancing payroll and benefits general ledger accounts on a monthly basis and reconciles discrepancies.  Reconciling any differences to the sub-ledgers to the General Ledger.
  • Developing and maintaining payroll and benefits procedures for employee and /or managers for self-serve processes.
  • Liaising with payroll vendors and providing benefits rates and formulas for programming and testing.
  • Administering the disability management process, benefits enrolment, flex plan re-enrolment, changes and termination process for the group benefits plan which includes health and dental insurance, Short-Term and Long-Term Disability insurance, Employee and Family Assistance Program, voluntary benefits, Group Savings for Retirement Plan and retiree benefits.
  • Staying current on regulations concerning insurance and employee benefits and assessing the potential impact of any changes on HR related services.
  • Providing support in the coordination of the OHS program including coordinating ergonomic assessments
  • Maintaining the benefits section of the internal and external websites.
  • Generating and processing monthly invoices from carriers for payment and reviewing reports.
  • Communicating with and providing benefits administration support to plan administrators and providing educational support to employees regarding benefits related matters.
  • Providing input into and/or developing communications and educational materials regarding payroll, responding to inquiries, concerns or requests from employees and/or customers regarding payroll and benefits.
  • Assisting, backing up other members of the department and completing other duties as required.

LOCATION:
This position will be based in our Halifax office but offers the ability to work remotely as required.

TRAVEL:
This position may require occasional travel throughout Atlantic Canada.

TO JOIN OUR TEAM:
As the  ideal candidate  you will have successfully completed a Diploma in Business or Accounting plus have a minimum of five years related Payroll and Benefits experience in a high volume, customer-focused environment processing multi-provincial and multi-entity payrolls; or have an equivalent combination of education and experience.  A Payroll Compliance Practitioner (PCP) designation will be considered an asset.

TO BE SUCCESSFUL:
You pride yourself on your attention to detail, and your ability to work under pressure, performing multiple tasks with conflicting priorities and rigid deadlines. You understand change happens, roll with it and manage well in a fast paced environment.  You are a strong communicator with excellent interpersonal skills, and the proven ability to work effectively and interact with diverse stakeholder groups.  You deliver high quality customer service and excel at establishing and maintaining collaborative working relationships.

COMPENSATION:
This is a full-time position and is rated at a Salary Level CU-5 ($51,743 – $60,874). Atlantic Central offers a competitive benefits package as well as the opportunity to participate in the Performance Sharing Incentive Plan.

Applications will close on April 14, 2021.

If this sounds like you, please forward your résumé and salary expectations in MS Word or PDF format in confidence, to humanresources@aclsm.ca.

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Mobile Banking Specialist

March 29th, 2021 by

Members of the CUA Team work to create and deliver a “wow” banking experience to 20,000 individuals and businesses across Nova Scotia. The CUA Difference is a combination of flexible products, personalized service and quick decisions made here by people who know and love our Province. CUA’s continued growth and member satisfaction reflects a team of big-thinking problem-solvers who think outside the box to help people take a step forward in their finances. If you are excited about the opportunity to help people achieve what matters most, while changing the way people think about banking, consider the following opportunity.

Mobile Banking Specialist

Reporting to the Branch Manager, the Mobile Banking Specialist is responsible to proactively achieve defined sales results and deliver exceptional service by pursuing business development and relationship management activities that will attract and retain membership as well as provide positive financial performance for CUA.

Attributes:
As the successful candidate, you have a proven ability to lead strong business development relationship management efforts as well as sales and service activities for target member segments. You consistently meet/exceed individual targets driven by proactive and effective sales activities, while ensuring an outstanding quality of service experience for all current and prospective members and key relationships. You have excellent execution skills and thrive in an independent, goal-oriented environment.

Education/Experience:

  • Undergraduate degree or diploma in Business Administration, with a minimum of five years relevant experience in a sales position within a financial institution; or, the equivalent combination of training and experience will be considered.
  • Superior sales skills with a proven record of results.
  • Excellent relationship management skills, including sales and service capabilities.
  • Highly self-motivated and proven ability to work independently.
  • Proven business development skills.
  • Superior knowledge of financial products and services, in particular mortgages.

This is a full-time position offering competitive benefits and compensation commensurate with experience and qualifications. While the immediate need is located in HRM, CUA is open to qualified candidates for coverage in other areas of Nova Scotia.

Closing date for this opportunity is April 19, 2021

Method of Applying:
Please apply by submitting a resume to careers@cua.com. While we appreciate all submissions, only those considered for an interview will be contacted. Thank you for your interest in joining the CUA Team!

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Lending Specialist

March 29th, 2021 by

East Coast Credit Union is seeking a full time virtual Lending Specialist to join our team! Successful candidates can enjoy the benefits of working from home, or the flexibility in workplace locations within beautiful Nova Scotia. The role involves virtual lending via online applications, phone and video conferencing and is well suited for an individual with exceptional customer service experience and superior technical and analytical skills seeking an opportunity in a progressive and innovative organization.

East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. With 18 locations from Halifax to Cape Breton and a virtual presence, we offer refreshingly honest banking and take pride in providing an exceptional member experience.

Reporting to the Manager, Digital & Member Experience, the Lending Specialist is responsible for developing and growing our digital/online portfolio including but not limited to Dealer Finance, Mortgages, Loans, account opening and deposits/investments, as well as promoting other products and services to existing and prospective members. The incumbent represents the Credit Union in a professional manner; establishes and maintains strong third party and member relationships.

You would…

  • Monitor online applications and respond to requests and inquiries in an efficient and timely manner.
  • Analyze applicant’s financial status, credit, and property evaluation to determine feasibility of granting loan. Approve or decline loan within approved lending limits or refers to the next higher approving position level with recommendations.
  • Compile loan packages and negotiate loan structure with applicant, including rates, terms repayment options, and other credit terms.
  • Prepare documentation for loan renewals, loan payment extensions and substitution of loan securities.
  • Proactively identify new products and services to support the member’s financial goals Proactively contact members on a regular basis to retain business and/or solicit new business.
  • Provide individual financial counseling and information to members on loan services and deposit products available through the Credit Union. Make referrals for those requiring financial planning advice.
  • Periodically contact dealers and mortgage brokers in order to maintain and build strong relationships with third party partners.
  • Recommend new procedures and/or changes to procedures for new and existing loan and deposit products and services.
  • Proactively contact members and update Member Records and Relationship Management Systems on a regular basis.
  • Follow the Credit Union’s security and risk management procedures.
  • Keep up-to-date with industry news, trends and current local market.

You have…

  • A certificate or diploma in Business or Commerce plus have a minimum of five years of lending experience or an equivalent combination of training and experience in credit.
  • Strong communication, negotiation and relationship building skills with the proven ability to exercise sound judgment, and discretion.
  • Proven ability to achieve and exceed business/sales objectives.
  • An outgoing and self-motivated nature with strong work ethics.
  • Demonstrated critical thinking, analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and cope with internal process and technological changes as well as changes in the financial industry
  • Proven technical ability and high-speed internet required to work from home.

We offer…

  • Flexible work arrangements including Flex Time, Tele-Work and compressed work week.
  • Outstanding culture and opportunity to join an engaged and community-focused team.
  • Tuition reimbursement, training and personal development.
  • Competitive compensation and benefits with performance-based incentives.
  • Generous benefit package including Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
  • Additional employee perks include but not limited to: wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.

The Member Advice Centre is expecting to see significant growth and expansion in the coming years. Flexibility around evening and/or weekend work may be required in the future. Currently, the requirement is to be flexible to work Thursday and Friday evenings.

How to apply…

If this sounds like an opportunity for you, please email your resume and cover letter in Microsoft Word or pdf format to careers@creditu.ca.

Applications will be accepted until Monday, April 12, 2021

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

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