May 2022

Project Manager – League Data Ltd.

May 20th, 2022 by

WHY LEAGUE DATA?

At League Data, we pride ourselves on being an engaged, innovative, team-oriented company that drives results through collaboration and leadership at every level. We offer a hybrid work environment, open workspace with amenities such as an onsite gym and parking, flexible work arrangements, professional development opportunities, and a competitive salary with benefits.

As part of the Canadian credit union system, League Data is at the forefront of community-based financial services that give back to our members and the communities of which we are a part. Working at League Data is more than just working on digital banking technology – it’s an opportunity to serve your community through unique challenges that will help you grow and make a positive financial difference in the lives of our members.

THE ROLE

The Project Manager is responsible for management and delivery of key projects that support League Data’s technology roadmap. Reporting to the PMO Program Lead, they will work within the project management office, in addition to project delivery, they will contribute to the maturation of the company’s project management practices and competencies.

Some duties and responsibilities include project coordination, business development, driving results and ensuring effective communication.

WHAT WE DO

League Data is the Chief Information Officer (CIO) for the Atlantic Credit Union System, providing enterprise information technology services and support to 42 credit unions in 140 locations across Nova Scotia, New Brunswick, Newfoundland and Labrador, and Prince Edward Island.

Our focus is to provide fully integrated technology solutions that deliver an exceptional credit union member experience while optimizing administration and operational costs.

DIVERSITY & INCLUSION

League Data is committed to providing a healthy, safe, and supportive work environment that values diversity, free from discrimination, and enables all employees to effectively use their skills and experience to contribute to our performance, service delivery and culture.

League Data practices equitable hiring while creating a diverse and inclusive culture that empowers each employee to contribute, be authentically themselves, and celebrate our differences. Inclusion is embedded in our core values.

QUALIFICATIONS

  • The successful candidate should have at least three years’ experience in a Project Manager Role
  • Preference will be given to those candidates with an undergraduate degree or diploma in Management, Business, Project Management, Information Technology, or related field
  • A PMP certification or comparable certification (or demonstrated indent), is strongly desired
  • Experience leading project teams up to 20 team members
  • Intermediate size project experience of budgets between >$250,000 lasting 1 – 1.5 years in duration.
  • Demonstrated project management capabilities (leadership, influence, delegation, organization, facilitation, planning & control).
  • Strong budget management.
  • Understanding of project delivery models.
  • Experience using project management software/tools.

HOW TO APPLY
Please send a digital copy of your resumé and cover letter by June 3, 2022, describing how you best fit the role and requirements to: ldhr@leaguedata.ca

ATTENTION : Marsha Roul

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Human Resources Officer (1-year term) – CUA

May 18th, 2022 by

Members of the CUA Team work to create and deliver a “wow” banking experience to 20,000 individuals and businesses across Nova Scotia. The CUA Difference is a combination of flexible products, personalized service and quick decisions made and delivered by people who know and love our Province. CUA’s continued growth and member satisfaction reflects a team of committed problem-solvers who think big and outside the box to help others take a step forward in their financial health. If you are excited about the opportunity to help people achieve what matters most, while changing the way people think about banking, consider the following opportunity.

Human Resources Officer (1-year term)

Reporting to the Manager, Human Resources, the Human Resources Officer administers payroll and benefits for CUA and its subsidiary companies and is responsible for providing subject matter expertise in these areas. The position also performs a diverse range of duties and responsibilities within the Human Resources function, including recruitment, onboarding, departure and occupational health and safety processes as well as any other area requiring execution of defined tactics.

Attributes:

As the successful candidate, you have a proven ability to provide superior payroll, benefits, and human resources support to the organization. You bring exceptional organizational and time management skills to the role, as well as strong interpersonal capabilities and good judgment. Your experience in payroll and benefits administration enables you to perform this critical function accurately and efficiently, and provide advice and information to others. You have a keen attention to detail, basic numeracy skills, and enjoy problem solving. You can prioritize and multi-task a variety of initiatives, you have exceptional customer service skills, and you love working closely with others.

Education/Experience:

  • Business Administration or Human Resources Management Community College Certificate required, plus a minimum of three years’ experience in payroll and benefits; or, an equivalent combination of training and experience;
  • Strong knowledge of payroll administration / legislation and experience processing payroll, preferably in Ceridian.
  • Experience working with a Human Resources Information System (HRIS); preferably PurelyHR.
  • Superior interpersonal, communication and project management skills.
  • Strong organizational and time management skills, with high quality documentation and filing systems.
  • Certification from the Canadian Payroll Association is considered an asset.

This is a 1-year term, full-time position offering competitive compensation commensurate with experience and qualifications.

Closing date for this opportunity is May 26, 2022. The position start date is expected to be June 13, 2022.

Method of Applying: Please apply by submitting a resume to careers@cua.com as well as providing your salary expectations. While we appreciate all submissions, only those considered for an interview will be contacted. Thank you for your interest in joining the CUA Team!

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Training Officer – CUA

May 18th, 2022 by

Members of the CUA Team work to create and deliver a “wow” banking experience to 20,000 individuals and businesses across Nova Scotia. The CUA Difference is a combination of flexible products, personalized service and quick decisions made and delivered by people who know and love our Province. CUA’s continued growth and member satisfaction reflects a team of committed problem-solvers who think big and outside the box to help others take a step forward in their financial health. If you are excited about the opportunity to help people achieve what matters most, while changing the way people think about banking, consider the following opportunity.

Training Officer

Reporting to the Manager, Member Services Development, the Training Officer is responsible for the delivery of training and development programs for the Member Services group. The programs focus on member-facing operations in the branches, Commercial Centre and Customer Contact Centre, and include the new hire orientation program. To execute this responsibility, the Training Officer carries out all logistical requirements to arrange for the training as well as delivers the prescribed programs. In addition, the position completes the defined evaluation process, assesses results and brings forward recommendations for enhancements to the Manager.

Attributes:
As the successful candidate, you have experience in training, coaching and/or employee skill development. You have knowledge and experience with the systems, processes and procedures within CUA or within the Atlantic credit union system that would enable you to effectively deliver the appropriate training programs. You have the ability to multi-task across a number of areas of responsibility, leveraging strong prioritization skills. Your superior presentation and communication skills, both verbal and written, enable high performance and positive training outcomes for participants.

Education/Experience:

  • University degree or college diploma in a related discipline and a minimum of three years of related experience and/or training; or equivalent combination of education and experience.
  • Experience in the credit union sector and knowledge of day-to-day operations, including typical policies and procedures.

This is a full-time position offering competitive benefits and compensation commensurate with experience and qualifications.

Closing date for this opportunity is June 8, 2022.

Method of Applying:
Please apply by submitting a resume to careers@cua.com as well as providing your salary expectations. While we appreciate all submissions, only those considered for an interview will be contacted. Thank you for your interest in joining the CUA Team!

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Financial Services Representative I – Atlantic Edge Credit Union – Doyles, NL

May 17th, 2022 by

Financial Service Representative I
Doyles Branch
Hourly Rate Range: $17.53 – $20.62

At Atlantic Edge Credit Union, we empower people and communities by providing financial services and advice built on honesty, fairness, and trust.

Atlantic Edge Credit Union is a full-service credit union serving over 17,500 members across Newfoundland and Labrador. Atlantic Edge was formed in 2022 with the amalgamation of Eagle River Credit Union and Leading Edge Credit Union, based on a foundation of shared values, community roots, and purpose-driven cultures.

The position

Reporting to the Branch Manager, the Financial Services Representative (FSR) will use an enthusiastic approach to foster key relationships with members while promoting personal benefits based on member’s needs. Our focus is our members, and our priority is to help them achieve their financial goals! To ensure a great member experience, at times, flexibility may be required to work evenings or at different branch locations within a reasonable travel distance.

Main Responsibilities & Focus

  • Build strong member relationships and deliver excellent customer service.
  • Process and balance day to day transactions.
  • Ascertain member’s and prospective member’s needs, and proactively explain Credit Union products and services.
  • Promote the benefits of utilizing other Credit Union services with members and prospective members alike.
  • Promote to members various deposit services including term deposits, RRSPs, RESPs, RRIFs, etc.(as appropriate) or refer to Financial Planning Representatives where required.
  • Actively promote the various lending and credit products and services, including term loans, line of credit, mortgages, and credit cards.
  • Determine and resolve member needs.
  • Account reconciliation.
  • General office administration.

The Person

The successful candidate will have successfully completed a diploma in Business Administration plus have up to one year of related experience and/or training; or an equivalent combination of education and experience. The successful candidate will also have:

  • Proven customer service skills through work and/or community involvement
  • An outgoing and self-motivated nature with strong work ethics.
  • Proven history of accuracy and high attention to detail (data entry, paperwork, cash balancing).
  • Strong proficiency with Microsoft Office Suite.
  • Superior communication skills.

What’s in it for you?

We offer competitive compensation and benefit packages with performance-based incentives, including, extended health and dental, life insurance, EAP, optional critical illness, tuition reimbursement, Registered Pension Plan, and paid volunteer time.

We encourage regular manager-employee performance feedback and goal alignment through our performance management program and support employee development through internal training professional development opportunities; and you can expect to be recognized and rewarded for high-performance.

Interested in applying?

Atlantic Edge Credit Union values diversity in the workplace and we are committed to the principle of Employment Equity. We are an equal opportunities employer and encourage the recruitment and promotion of aboriginal peoples, persons with disabilities, visible minorities, and women, to ensure that they are equitably represented at all levels.

The successful candidate must be legally eligible to work in Canada, and where applicable have a valid work or study permit.

Please note that all offers of employment are conditional upon the acceptance of an Individual Bond Application which includes a criminal record check and a credit check.

To apply, please submit your resume to humanresources@aecu.ca or visit our website: atlanticedgecu.ca to complete our online application.

Applications will be accepted until June 3rd, 2022.

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Marketing Coordinator – Cape Breton Credit Union

May 13th, 2022 by

Cape Breton Credit Union provides financial products and services to residents of CBRM and beyond. We are currently accepting applications for a Marketing Coordinator who will wow our members with exceptional service, sound financial advice and quality products. 

The ideal candidate for this position is interested in ‘Life-Long Learning’ and in making a difference in daily interactions with our members. You are focused on your career development and will participate in our training programs and coaching opportunities.  By acquiring knowledge of Credit Union products and services, you will become indispensable to Cape Breton Credit Union.

Reporting to the Chief Operating Officer, the Marketing Coordinator will:

  • Provide input into the development and implementation of the credit union’s marketing and communication programs,
  • Assist with creation and production of advertising and promotion activities including print, radio, electronic, and direct mail,
  • Coordinate design, layout, and production of promotional materials,
  • Coordinate website and digital signage to ensure freshness of content, design elements, up to date information and ease of navigation,
  • Compile and analyze information on existing and new products and services, and member demographics,
  • Coordinate development and ongoing maintenance of the credit union’s presence in the various forms of social media,
  • Review and evaluate the effectiveness of marketing campaigns and overall member satisfaction by collecting and monitoring member feedback,
  • Provide input into the development of the annual capital and operating budgets for the Marketing and Communications function.

The ideal candidate should have successfully completed a university degree in marketing plus have two to three years marketing experience, preferably in a financial institution. A combination of education and practical marketing experience will also be considered.

The successful candidate will possess:

  • Strong oral and written communication skills
  • Excellent work planning and time management
  • Proficiency in the use of Adobe Creative Suite
  • Strong analytical skills
  • Familiarity with website management and social media platforms.

Salary will be commensurate with qualifications and experience. Cape Breton Credit Union offers a comprehensive benefits package!

Applications close on Friday, May 27, 2022. Interested candidates should forward their résumé in confidence to:

Cape Breton Credit Union
340 Prince St
Sydney NS B1P 5K9
Attention: Kevin Armstrong, Chief Operating Officer

Email: karmstrong@cbcu.ca (MS Word format)

We wish to thank all applicants; however only those selected for an Interview will be contacted.

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Financial Services Specialist – East Coast Credit Union

May 12th, 2022 by

East Coast Credit Union is seeking a Financial Services Specialist to join our team! This permanent position will be located in our Sheet Harbour Branch. Build your career at East Coast Credit Union, where you will discover exciting professional opportunities and a collaborative workplace with great benefits and teams that support you!

East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. We offer refreshingly honest banking and take pride in providing an exceptional member experience.

Reporting to the Branch Manager, you will be responsible for providing superior member service; evaluating, authorizing and recommending approval of members’ applications for all consumer credit products; identifying investment opportunities including the licensing and sale of a full array of mutual funds and selling various deposit products that meet members’ needs.

You would…

  • Conduct in-person and/or virtual interviews with applicants to obtain personal and financial data to determine lending and/or investment needs.
  • Analyze applicant financial status, credit, and property evaluation to determine feasibility of granting loan.
  • Compile loan packages and negotiate loan structure with applicants, including rates, terms repayment options, and other credit terms. Prepare documentation for loan renewals, loan payment extensions and substitution of loan securities.
  • Manage and grow a small mutual fund investment portfolio; provide financial planning advice; assess and anticipate member needs to provide the best service and value.
  • Provide individual financial counseling and information to members on loans and deposit products, and other services available through the credit union.
  • Analyze current local market and potential trends to plan and develop relationship building activities and educate members on credit union product and service offerings.
  • Sell various deposit services including but not limited to mutual funds, term deposits, RRSPs, RESPs as appropriate. Complete all associated documentation and ensure timely and accurate filing of reports as required.
  • Monitor account overdraft activity to ensure accounts operate within limits and ensure appropriate action is taken to minimize losses to the Credit Union.
  • Complete reports and other duties as assigned.

You have…

  • Completed a certificate or diploma in Business Administration
  • A Mutual Fund License or one must be obtained within 3 months of hire.
  • Three to five years of experience in credit in a financial institution or an equivalent combination of training and experience in credit.
  • Exceptional communication and relationship building skills with the proven ability to exercise sound judgment and discretion.
  • Strong analytical and decision-making skills.
  • In-depth understanding of financial products, trends and service offerings.
  • Proven organizational, planning and multi-tasking skills.
  • Proven ability to interpret financial data.
  • Ability to work independently and be a team player.
  • Thorough knowledge of risk management practices; internal auditing and regulatory compliance.
  • Proficiency in the use of technology.

We offer…

  • Outstanding culture and opportunity to join an engaged and community-focused team.
  • Tuition reimbursement, training and personal development.
  • Competitive compensation and benefits with performance-based incentives.
  • Generous benefit package including Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
  • Additional employee perks include but not limited to: wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.

Learn more about working with us here: https://www.youtube.com/watch?v=m5CJRBil5lo

Applications will be accepted until the position is filled. Please email a copy of your resume & cover letter to careers@creditu.ca to apply.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

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Full-time Financial Services Representative I – Teachers Plus Credit Union

May 12th, 2022 by

Teachers Plus Credit Union is accepting applications for a Full-time Financial Services Representative I. This position is ideal for an individual who has experience in customer service, balancing transactions and handling cash.

Teachers Plus Credit Union is a community based full-service financial institution located in Bedford, Nova Scotia, serving approximately 3000 members. We are committed to our community and offer a workplace that strives to live its values everyday.

Reporting to the Operations Manager, the Financial Services Representative I is responsible for providing counter and telephone service to current and prospective members; processing financial transactions including daily balancing of cash and transactions; presenting and explaining a basic number of credit union products and services; cross-selling credit union products and services and assisting them to utilize these products and services.

To be successful in the role, you would:

  • Processes financial transactions including opening and closing of accounts; cashing cheques; deposits and withdrawals; transfers between accounts; utility payments; stop payments orders; holds on accounts; wire transfers, calculating foreign and domestic exchange, certifying cheques, processing loan payments, processing cheque orders, issuing travelers cheques, money orders, drafts and other negotiable instruments. Balances cash drawer and daily transactions. Investigates and resolves out-of-balance conditions.
  • Performs account change updates to member account transactions and information to on-line computer.
  • Answers questions regarding the operation of accounts, access to services, account discrepancies, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings.
  • Resolves member problems and complaints; takes action to reconcile discrepancies in records and accounts within assigned limits or referring the member to another employee as appropriate.
  • Presents and explains basic credit union products and services to current and prospective members.  Cross sells on the benefits of utilizing other credit union services.  Refers more complex requests for information and assistance to appropriate branch staff.
  • Removes deposits from and balances cash in night depository and/or ABM.
  • Opens and closes safety deposit accounts. Reviews safety deposit procedures with new members. Controls member entrance within the vault area. Prepares and maintains required files.
  • Scans and files teller’s days work, loan documents, member documents and other documents/forms as required.
  • Assists and backs-up other team members and completes other duties as assigned.
  • Conducts outgoing member care calls as prescribed to meet targets.
  • Looks for opportunities to refer members to loan officers as part of overall growth strategy for credit union and to meet personal targets.

Your background:

The Financial Services Representative I will have successfully completed a high school diploma or GED plus have up to one year’s related experience and/or training; or equivalent combination of education and experience.

We offer:

  • An outstanding working environment that focuses on the well-being of our staff and members
  • A strong belief in continuing education for self-fulfillment and to improve how we do our jobs
  • A competitive salary and benefit package
  • Participation in a generous defined benefit pension plan
  • Additional staff benefits which includes waived banking service fees and reduced staff interest rates on loans and mortgages.

Please note that the successful applicant will need to be bondable and to prove full vaccination against COVID-19.

Interested in applying?

Please submit your resume in word or pdf along with a cover letter outlining clearly how your prior experience will lead to success in this role to the attention of Dale Roode at droode@teachersplus.ca.  Applications will be accepted until May 20, 2022.

We understand the time and effort that it takes to submit an application, and we wish to thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

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Small Business Advisor – CUA

May 6th, 2022 by

Members of the CUA Team work to create and deliver a “wow” banking experience to 20,000 individuals and businesses across Nova Scotia. The CUA Difference is a combination of flexible products, personalized service and quick decisions made and delivered by people who know and love our Province. CUA’s continued growth and member satisfaction reflects a team of committed problem-solvers who think big and outside the box to help others take a step forward in their financial health. If you are excited about the opportunity to help people achieve what matters most, while changing the way people think about banking, consider the following opportunity.

Small Business Advisor

Reporting to the Senior Commercial Account Manager, the Small Business Advisor is responsible for achieving sales and services results, effectively pursuing and responding to opportunities in Commercial Services and leveraging all sales channels. This position is accountable for the delivery of exceptional service to all existing and prospective members. It is also focused on activities that will attract, grow and retain commercial members to contribute to Commercial Services’ business and financial goals, which include deposit, loan and new membership growth.

Attributes:

As the successful candidate, you possess proven client service skills with the ability to identify sales opportunities and promote CUA’s products and services. Exercising due diligence and confidentiality is a requirement of this position, therefore you exercise accuracy and discretion at all times. This role will be reviewing and analyzing financial information received, including both interim and annual financial statements to calculate appropriate ratio analyses and profitability analyses. You are an effective communicator and analytical thinker and are comfortable conducting in-person or telephone interviews to obtain personal and/or business financial data to analyze financial status as well as to determine feasibility of granting credit. You will be responsible for compiling loan packages and facilitating negotiation of loan structure, providing financial counseling, determining appropriate investment structure for deposits, and monitoring commercial account overdraft activity. You will complete all administrative duties as assigned in a timely manner.

Education / Experience:

  • Relevant university degree, diploma or accredited training.
  • One to three years relevant experience in personal, small business or commercial lending; or, equivalent combination of training and experience.
  • A proven track record of strong interpersonal, oral and written communication skills.
  • Proven computer skills (Microsoft Office Suite with advanced knowledge of Word and Excel).
  • Superior sales skills with a proven track record of results.

This is a full-time position offering competitive benefits and compensation commensurate with experience and qualifications.

Closing date for this opportunity is May 30, 2022.

Method of Applying: Please apply by submitting a resume to careers@cua.com as well as providing your salary expectations. While we appreciate all submissions, only those considered for an interview will be contacted. Thank you for your interest in joining the CUA Team!

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Regional Manager, Branch Operations – Atlantic Edge Credit Union, Southwestern Newfoundland

May 4th, 2022 by

Regional Manager, Branch Operations
Full Time – Permanent
Southwestern Newfoundland
$82,000-$97,000

At Atlantic Edge Credit Union, we empower people and communities by providing financial services and advice built on honesty, fairness, and trust.

Atlantic Edge Credit Union is a full-service credit union serving over 17,500 members across Newfoundland and Labrador. Atlantic Edge was formed in 2022 with the amalgamation of Eagle River Credit Union and Leading Edge Credit Union, based on a foundation of shared values, community roots, and purpose-driven cultures.

The Position

Reporting to the COO, the Regional Branch Manager (RBM) fulfills a leadership role by providing operational, and administrative support to the branch management and advisory teams. In addition to overseeing member satisfaction, and ensuring compliance standards are met, the RBM fulfills a diverse role which includes the delivery of branch growth, profitability, and business development and retention.

Main Responsibilities & Focus

  • Manages overall branch operations including both deposit and loan portfolios; and ensures branch operations are efficient, effective, and compliant with all applicable regulations and sound business practices
  • Utilizing a customer-oriented approach, participates in the development and implementation of new or revision of existing programs, products and services, and policies and procedures.
  • In conjunction with the COO, oversees the physical configuration of all service delivery offices and technology (i.e., ATM sites)
  • Supervise the maintenance and alteration of office areas and equipment
  • Engage in community organizations and events to support the promotion of the Credit Union within the community
  • Inform staff of market conditions and industry trends to adequately measure the impact on branch performance and provide tactics to address any focus areas
  • Prepare operational activity reports for COO
  • Participates in the development of the annual capital and operating budgets for the credit union. Provides guidance and direction to the Branch Managers in setting the branch budgets in the areas of growth targets, training requirements, and social responsibility; monitors financial performance and initiates corrective action as appropriate
  • Contribute input into the development of the credit union’s strategic plan and annual business plan. Implements and monitors the annual business and tactical plan for the branches, ensuring that staff efforts are focused on achieving goals and are aligned with the credit union’s strategic objectives. Provides ongoing feedback, recommendations, recognition as appropriate and develops and implements corrective measures as required.
  • Manages branch personnel activities in conjunction with the HR manager and COO, including recruitment and selection, orientation of new branch employees, performance evaluations, training, and branch performance objectives. Recommends promotions, reassignments, transfers, and terminations within the branch network.
  • Participates in the training of branch employees by assisting or conducting group and individual training sessions. Follows-up on training, verifying understanding of the concepts and skills.
  • Provide general support to branch members and staff when required

The Person

The successful candidate will have completed a bachelor’s degree in Business Administration or Commerce plus a minimum of five years relevant experience including two to three years’ supervisory experience; or an equivalent combination of education and experience. The successful candidate will also have:

  • Experience with work planning and management
  • Management/supervisory experience
  • Strong leadership skills and ability to coach, delegate and foster a team environment
  • Sales background would be considered an asset
  • Knowledge of risk and compliance requirements
  • Familiarity with budget management and preparation
  • Substantial knowledge of strategic management activities
  • Ability to build valuable relationships and partnerships
  • An outgoing and self-motivated nature with strong work ethics
  • Demonstrated critical thinking and problem-solving skills
  • Proficiency with data systems, software applications and technology
  • Superior communication and time management skills

What’s in it for you?

We offer competitive compensation and benefit packages with performance-based incentives, including, extended health and dental, life insurance, EAP, optional critical illness, tuition reimbursement, Registered Pension Plan, and paid volunteer time.

We encourage regular manager-employee performance feedback and goal alignment through our employee performance management program.

Interested in applying?

Atlantic Edge Credit Union values diversity in the workplace and we are committed to the principle of Employment Equity. We are an equal opportunities employer and encourage the recruitment and promotion of aboriginal peoples, persons with disabilities, visible minorities, and women, to ensure that they are equitably represented at all levels.

The successful candidate must be legally eligible to work in Canada, and where applicable have a valid work or study permit.

Please note that all offers of employment are conditional upon the acceptance of an Individual Bond Application which includes a criminal record check and a credit check.

To apply, please submit your resume to humanresources@aecu.ca or visit our website: atlanticedgecu.ca to complete our online application.

Applications will be accepted until May 20th, 2022.

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Financial Services Representative I – Atlantic Edge Credit Union – Port Saunders

May 2nd, 2022 by

Financial Service Representative I
Port Saunders Branch
Hourly Rate Range: $17.53 – $20.62

At Atlantic Edge Credit Union, we empower people and communities by providing financial services and advice built on honesty, fairness, and trust.

Atlantic Edge Credit Union is a full-service credit union serving over 17,500 members across Newfoundland and Labrador. Atlantic Edge was formed in 2022 with the amalgamation of Eagle River Credit Union and Leading Edge Credit Union, based on a foundation of shared values, community roots, and purpose-driven cultures.

The position

Reporting to the Branch Manager, the Financial Services Representative (FSR) will use an enthusiastic approach to foster key relationships with members while promoting personal benefits based on member’s needs and reviews additional membership opportunities at each interaction. To ensure a great member experience, at times, flexibility may be required to work evenings or at different branch locations within a reasonable travel distance.

Main Responsibilities & Focus

  • Process and balance financial transactions accurately and efficiently in accordance with established policies and procedures.
  • Ascertain member’s and prospective member’s needs, and proactively explain Credit Union products and services.
  • Promote the benefits of utilizing other Credit Union services with members and prospective members alike.
  • Promote to members various deposit services including term deposits, RRSPs, RESPs, RRIFs, etc.(as appropriate) or refer to Financial Planning Representatives where required.
  • Actively promote the various lending and credit products and services, including term loans, line of credit, mortgages, and credit cards.
  • Resolve member’s concerns and take action to remedy or reconcile any discrepancies within member records or accounts.
  • Account reconciliation.
  • General office administration.

The Person

The successful candidate will have successfully completed a diploma in Business Administration plus have up to one year of related experience and/or training, or an equivalent combination of education and experience. The successful candidate will also have:

  • Superior customer service skills.
  • An outgoing and self-motivated nature with strong work ethics.
  • Proven history of accuracy and high attention to detail (data entry, paperwork, cash balancing).
  • Superior communication skills.

What’s in it for you?

We offer competitive compensation and benefit packages with performance-based incentives, including, extended health and dental, life insurance, EAP, optional critical illness, tuition reimbursement, Registered Pension Plan, and paid volunteer time.

We encourage regular manager-employee performance feedback and goal alignment through our employee performance management program.

Interested in applying?

Atlantic Edge Credit Union values diversity in the workplace and we are committed to the principle of Employment Equity. We are an equal opportunities employer and encourage the recruitment and promotion of aboriginal peoples, persons with disabilities, visible minorities, and women, to ensure that they are equitably represented at all levels.

The successful candidate must be legally eligible to work in Canada, and where applicable have a valid work or study permit.

Please note that all offers of employment are conditional upon the acceptance of an Individual Bond Application which includes a criminal record check and a credit check.

To apply, please submit your resume to humanresources@aecu.ca or visit our website: atlanticedgecu.ca to complete our online application.

Applications will be accepted until May 27th, 2022.

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