May 2023

Business Intelligence Analyst

May 26th, 2023 by

Business Intelligence Analyst

Nova Scotia

East Coast Credit Union is seeking a Business Intelligence Analyst to join our team! Build your career at East Coast Credit Union, where you will discover exciting professional opportunities and a collaborative workplace with great benefits and teams that support you!

East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. With 18 locations from Halifax to Cape Breton and a virtual presence, we offer refreshingly honest banking and take pride in providing an exceptional member experience.

Reporting to the Vice President, Finance & Corporate Services, the Business Intelligence Analyst is responsible for researching, developing, and improving the Credit Union’s business processes, operations, and strategies. The Business Intelligence Analyst will work closely with all departments to identify opportunities for improved data collection and reporting. The incumbent will analyse data and provide insights and business intelligence to assist with corporate decisions and strategic initiatives.

You would…

  • Work with business leaders and cross functional groups throughout the organization to identify opportunities to leverage company data to drive business solutions.
  • Create and maintain new and existing queries, reports, dashboards to enhance the data reporting capability, efficiency and effectiveness. Use various visualization tools when required.
  • Maintain a holistic view of the business with focus on high-level strategic priorities and business opportunities and analyse data to provide new insights to support strategy development, corporate initiatives and projects.
  • Provide support to the accounting, financial reporting, and board reporting functions of the Credit Union
  • Collaborate with internal and external stakeholders and system partners to understand and utilize internal and external data sources. Seek opportunities to continuously improve the reporting and business intelligence capabilities of the Credit Union.
  • Provide ad hoc reports and data extracts to various departments as requested. Prepare reports and presentations outlining business analysis findings and recommendations.
  • Perform data stewardship duties including, but not limited to, identifying issues in reports, databases, and external data sources.
  • Deploy and manage analytical models to monitor performance and maintain accuracy of results.
  • Stay current on industry trends and developments and proactively suggest new opportunities.

 

You have…

  • Successfully completed a bachelor’s degree in business, Finance, Computer Science, Mathematics, Statistics, Economics, or related field plus have a minimum of three years of experience in a similar role, preferably in the financial industry; or an equivalent combination of training and related work experience.
  • Hands on experience in data analytics tools and languages like SQL, Python, Alteryx.
  • Prior experience working with multiple both in-prem and cloud-based data sources, relational databases.
  • Business acumen, critical thinking, analytical and problem-solving skills. High proficiency in creating meaningful data visualizations using Tableau, and PowerBI.
  • Exceptional written and verbal communication skills to present information to both technical and non-technical stakeholders.
  • Knowledge or experience of banking and credit union operations is considered an asset.

You are…

  • Able to work independently.
  • Comfortable interpreting large data sets and translating data into actionable insights.
  • Proficient in Microsoft Office applications and data systems and reports.
  • Familiar with search engines, business research tools and web analytics, including CRM programs.

We offer…

  • Outstanding culture and opportunity to join an engaged and community-focused team.
  • Tuition reimbursement, training, and personal development.
  • Potential for flexible work arrangements including Flex Time, Telework and compressed work week.
  • Competitive compensation and benefits with performance-based incentives.
  • Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
  • Additional employee perks include but not limited to wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.

Applications will be accepted until: June 9th, 2023.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

Don’t meet every single requirement? At East Coast Credit Union, we believe everyone has potential. If you are excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this role or other opportunities we may have.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

Careers – About Us | East Coast Credit Union (eastcoastcu.ca)

 

At East Coast Credit Union, we are passionate about creating a diverse, equitable, and inclusive workplace and believe a diversity of perspectives, experiences and backgrounds benefit our employees, our members, and our communities.

 

East Coast Credit Union is committed to providing access, equal opportunity, and accommodation for individuals with disabilities. To request accommodation, please contact Human Resources by email at careers@creditu.ca or by phone at 902.464.7124

 

 

 

 

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Marketing Analyst

May 26th, 2023 by

Marketing Analyst

Flexible location within Nova Scotia

East Coast Credit Union is seeking a Marketing Analyst to join our team! Build your career at East Coast Credit Union, where you will discover exciting professional opportunities and a collaborative workplace with great benefits and teams that support you!

East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. With 18 locations from Halifax to Cape Breton and a virtual presence, we offer refreshingly honest banking and take pride in providing an exceptional member experience.

Reporting to the Senior Manager, Marketing and Communications, the Marketing Analyst is responsible for researching market conditions to identify marketing and business opportunities and assist with planning, implementation and delivery of marketing tactics and strategies. The incumbent gathers and interprets market research data; conducts data analysis, presents findings, and provides recommendations to support the development and implementation of business objectives.

You would…

  • Analyze products and services, prepare reports and provide recommendations on strategy and tactics to increase effectiveness and to meet changing market and competitive conditions.
  • Conduct data analysis and monitor trends in the marketplace to incorporate relevant information and best practices into advertising, marketing and communication activities.
  • Gather and interpret market research data from various sources and present findings of trends, opportunities and gaps to aid in the design and development of marketing plans and activities and support of other business initiatives.
  • Understand business objectives and work with management to devise and assess procedures and methods for data collection and reporting.
  • Ensure the integrity of research project data, including data extraction, processing, storage, manipulation, and analysis.
  • Collect data on members, competitors and marketplace and consolidate information into actionable items, reports and presentations. Transform results into written and graphic formats that are clear and understandable.
  • Create queries and reports that support marketing efforts such as campaign creation. Provide progress reports on campaign and program results as required.
  • Provide timely and accurate data to third party providers; work with system partners to interpret data; prepare reports using banking systems, CRM software and ensure accurate representation of credit union data.
  • Measure and report on effectiveness of digital and non-digital marketing efforts to ensure maximum visibility and brand awareness.
  • Provide input into web optimization efforts to ensure a stronger presence in the virtual marketplace including corporate website and social media channels.
  • Provide backup to the marketing team including creation and production of advertising and promotional material.
  • Provide after-hours support on evenings and weekends to assist in social media monitoring and to attend community and marketing events.

You have…

  • Successfully completed a degree in Marketing or related field plus have a minimum of three years of experience in a similar role, preferably in the financial industry; or an equivalent combination of training and related work experience.
  • Proven research methods, critical thinking and analysis skills.
  • Experience with search engines, business research tools and web analytics, including CRM programs.
  • Strong communication and presentation skills.
  • Experience with statistics programs.
  • The ability to build analytical models.

We offer…

  • Outstanding culture and opportunity to join an engaged and community-focused team.
  • Tuition reimbursement, training, and personal development.
  • Competitive compensation and benefits with performance-based incentives.
  • Potential for flexible work arrangements including Flex Time, Telework and compressed work week.
  • Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
  • Additional employee perks include but not limited to wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.

Applications will be accepted until June 8th, 2023.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

Don’t meet every single requirement? At East Coast Credit Union, we believe everyone has potential. If you are excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this role or other opportunities we may have.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

Careers – About Us | East Coast Credit Union (eastcoastcu.ca)

 

At East Coast Credit Union, we are passionate about creating a diverse, equitable, and inclusive workplace and believe a diversity of perspectives, experiences and backgrounds benefit our employees, our members, and our communities.

 

East Coast Credit Union is committed to providing access, equal opportunity, and accommodation for individuals with disabilities. To request accommodation, please contact Human Resources by email at careers@creditu.ca or by phone at 902.464.7124

 

 

 

 

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Manager, Risk Management, Credit Union Atlantic

May 24th, 2023 by

Members of the CUA Team work to create and deliver a great banking experience to 20,000 individuals and businesses across Nova Scotia. The CUA Difference is a combination of flexible products, personalized service and quick decisions made and delivered by people who know and love our Province. CUA’s continued growth and member satisfaction reflects a team of committed problem-solvers who think big and outside the box to help others take a step forward in their financial health. If you are excited about the opportunity to help people achieve what matters most, while changing the way people think about banking, consider the following opportunity.

Manager, Risk Management

Reporting to the Vice President, Corporate Services, the Manager, Risk Management is responsible for the development and delivery of all aspects of CUA’s risk management function, which includes internal audit, regulatory compliance, FINTRAC requirements and ad-hoc management requests. In addition, the Manager, Risk Management carries out activities outlined in the Fraud Prevention Program, incorporating training and communications with staff to ensure risk management is a key focus in all operations. As part of its role, the position prepares Board and management reports pertaining to the area of risk management as well as external reporting to various organizations, including regulatory bodies.

Attributes:
As the successful candidate, you understand the role of risk management within a financial institution. You have proven analytical capabilities with logical thinking that lends itself to defensible conclusions and recommendations. You have excellent planning and organizational skills, with the ability to multi-task and prioritize to meet changing requirements. Your written and verbal communication skills are strong and you can explain complex issues in a clear, easy to understand language. Your attention to detail and interpersonal skills will enable you to be a strong resource for this function.

Education/Experience:
Possess an undergraduate degree or diploma in Business Administration with a minimum of seven years experience in a risk management and/or internal audit role; or, equivalent combination of training and experience.
Strong analytical capabilities.
Effective written and verbal communication skills.
High level of attention to detail.
Ability to work independently and take initiative.
Solid interpersonal skills, with the ability to effectively work with diverse groups.
Financial institution experience is considered an asset.

Employment Equity, Diversity & Inclusion at CUA:
CUA strives to achieve a workplace where opportunities are based on skills and abilities and recognizes the value that diversity brings. We encourage applications from all qualified candidates, including those who identify as racially visible, indigenous, women in underrepresented roles, persons with disabilities and members of the LGBTQ+ community. CUA supports candidates and employees with access and accommodation needs. If you are selected for an interview and require a specific accommodation, please let us know and we would be happy to assist.

This is a full-time position offering competitive benefits and compensation commensurate with experience and qualifications. The closing date for this opportunity is June 14, 2023.

Method of Applying:
Please apply by submitting a resume to careers@cua.com as well as providing your salary expectations. While we appreciate all submissions, only those considered for an interview will be contacted. Thank you for your interest in joining the CUA Team!

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Member Service Officer, Reddy Killowatt Credit Union

May 23rd, 2023 by

Are you a financial professional who is passionate about helping your clients? Are you a positive person who excels at listening and problem solving? Do you thrive when learning new things in a dynamic environment? If so, then we want to hear from you.

Reddy Kilowatt Credit Union is a financial cooperative with members throughout Newfoundland and Labrador. We provide our members with a full range of competitive products and services and guidance to help them meet their financial goals. We value our positive contribution to the economy and to the social development of the community we serve.

We are currently accepting applications for the following full-time position: Member Service Officer

As a Member Service Officer, you will be responsible for lending and investment activities, cross selling various products and services, as well as business development and promotion. You must possess proven sales abilities and be a team player. Successful completion of a certificate or diploma in Business Administration with three to five years of experience would be preferred. An equivalent combination of training and experience will be considered.

The ideal candidate has exceptional interpersonal skills, is service oriented and has the ability to multitask and adjust to changing priorities. Proficiency in Microsoft Office applications is vital. Candidates must have excellent written and oral communication skills. Credit Union or related financial services industry experience is a definite asset.

Reddy Kilowatt Credit Union offers a competitive compensation and benefits package. This position is located in Mount Pearl, Newfoundland and Labrador. Interested candidates should apply, in confidence, by June 02, 2023.

A résumé outlining your qualifications, experience and references should be forwarded to:
Michelle Ward, General Manager
Reddy Kilowatt Credit Union Limited
Fax: (709) 737-2937
Email: mward@reddyk.net

Visit us online: www.reddyk.net

We thank all applicants for expressing interest; however, only those selected for an interview will be contacted.

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Financial Services Representative

May 15th, 2023 by

iNova Credit Union, located at 6150 Almon St, Halifax NS is currently accepting applications for a full time Financial Service Representative.

The Position
Reporting to the Office Manager, the Financial Service Representative will be responsible for providing counter and telephone service to current and prospective members; processing financial transactions including daily balancing of cash and transaction records; cross-selling credit union products and services and assisting them to utilize these products and services. This position also includes daily administration in various departments including investments, commercial and personal lending departments. Completion of other duties and projects as assigned.

Main Responsibilities and Focus
The candidate will perform the job successfully at 100% competency, and must demonstrate the following competencies:

• Customer Service Orientation
• Listening, Understanding and Responding
• Adaptability to Change
• Teamwork and Co-operation
• Results and Strategic Orientation
• Concern for Order, Quality and Compliance
• Planning, Organizing, and coordinating
• Self-Confidence

The candidate will also have;
• Strong Oral and Written Communication Skills
• Demonstrate proficiency in cash handling and balancing in accordance with established policies and procedures.
• Demonstrate proficiency in performing data entry.
• Demonstrate proficiency is the use of Microsoft Office applications (Word, EXCEL)
• Experience in sales and marketing will be considered an asset.
• Play an active role in the branch’s cooperative and social responsibility partnerships including but not limited to event marketing and outreach activities throughout the year.

Compensation
Salary range for this position is $40,075 – $46,495 depending on experience. We offer a comprehensive benefit package for this position including but not limited to a generous employee pension, health, dental, life insurance and a long-term disability plan, an annual wellness credit, vacation days, sick days, and personal days.

If this sounds like the opportunity for you, please email your resume and cover letter in Microsoft Word or PDF format to communications@inovacu.ca. Applications will be accepted until May 31, 2023.

Please note all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal record check and a credit check.

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Lending Administrator- OMISTA- Moncton

May 12th, 2023 by

The backbone to any Lending Team is the Lending Administrator. The Lending Administrator is tasked with balancing Member facing deadlines and ever-increasing regulatory standards. The role requires organization, attention to detail, and a broad knowledge of lending. Sound interesting? GREAT – read on!

OMISTA is looking to fill a Lending Administrator role at our Mountain Road location.

As a Certified B Corp® OMISTA Credit Union exists to provide a better way to bank. OMISTA provides complete banking products and services delivered with honesty, fairness, and trust. When you “Bank Local” with OMISTA, all money and profits stay in NB creating greater prosperity for our shared economy and communities.

THE POSITION

Reporting to the Branch Manager, the Lending Administrator supports the Lending Team in the processing of lending applications and related loan documentation. The Lending Administrator reviews applications to ensure all lending activities are in compliance with legislation, regulations, policies and procedures. The position requires a good understanding of the Loans and Mortgage process and plays a big part in the daily activities of the Mountain Road, Moncton Team.

Responsibilities
Delivery of Lending Support Services to the Lending Team and Customers – the Lending Administrator provides sales and full admin support to the Lending Team. This includes processing and checking loan and mortgage calculations and other related loan documentation. It sees you following up with customers and businesses for details, payment information, etc. Accuracy in administering security registrations and maintaining a detailed follow up system is key for success in this role. Don’t have banking experience? If you are the right person, we will train you!

Branch Administrative Support – Lending Administrators are trained in many aspects in our Branches. Our Branch Teams are close-knit groups, and each individual employee learns as much as they can about Branch Operations. Empowering our Employees to grow in different areas of the business creates a fully versatile Team to serve our customers. Interested in working with a strong Team who cares about their customers and want to help you succeed, too? Yes? Then come meet with us.

THE IDEAL CANDIDATE

Is detail oriented and able to manage multiple priorities.
Has the ability to work independently and within a team environment.
Possesses tact and diplomacy when responding to inquiries from various stakeholders.
Has strong technical skills.
Adapts well to Change in Tactics/Decisions
Creates Their Own Measure of Excellence and Improves Performance
Expresses Positive Expectations of Team

Experience, Education & Training

A strong commitment to a People First – Banking Second methodology
Good understanding of financial products and services (especially lending products)
Critical thinker
Post-secondary diploma or certificate in business services plus a minimum one year of experience, or an equivalent combination of education and experience would be preferred.

JOB SUMMARY

Employment Type: Full Time
Employment Term: 15-month Contract
Required Travel: No
Location: Mountain Road, Moncton
Work Environment: Branch
Pay Type: Salaried

Benefits:

Health & Dental Cost Flex (75%/25%)
Paid Vacation Days (min 3 weeks)
Paid Sick Days
Employee Development Opportunities
Employee Service Charge Plan
STD, LTD, Life Insurance, Critical Illness
Wellness Credit and so much more!

Application Deadline: May 24, 2023

Application ID: LendingAdmin- 2023-006

Email resume to: careers@omista.com

Diversity and Inclusion:

OMISTA Credit Union is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds.

We appreciate your interest in OMISTA! Only those candidates selected for an interview will be contacted.

​​​​​​​

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Commercial Banking Associate, Brunswick Credit Union

May 10th, 2023 by

Moncton, NB

Brunswick Credit Union is the largest Credit Union in New Brunswick with 14 branches in Centreville, Fredericton, Hampton, Kennebecasis Valley, Moncton, Petitcodiac, Rexton, Riverview, Saint John, St. George, Sussex and Woodstock.

We are recruiting for a Commercial Banking Associate to work in the Moncton area. The main purpose of this position is to provide sales and service support to the commercial banking department, along with manage a portfolio of non-complex commercial lending members.

Preferred qualifications include, but are not limited to:

  • A post-secondary diploma/degree, ideally in commerce, business admin or related experience an asset
  • Strong administrative skills (minimum intermediate level proficiency in MS Office products)
  • Exemplary interpersonal and communication skills as well as a positive attitude
  • Excellent financial analytical aptitude especially in areas of managing risk
  • Committed to increasing their knowledge and growth through continuous learning activities
  • Strong organizational and attention to detail skills
  • Flexible person who is self-directed and works well with little supervision
  • Skilled problem solver and sound decision maker
  • Previous lending experience (mortgages, personal lending and security documentation) experience preferred

The ability to be bonded is a condition of employment with Brunswick Credit Union. This consists of the completion of a bonding application process which includes a criminal record and credit check.

Please send your resume in confidence, complete with cover letter and references to: careers@brunswickcu.com

Although we appreciate all applications, only those being short-listed for an interview will be contacted.

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Business Services Specialist, East Coast Credit Union

May 10th, 2023 by

Flexible location within Nova Scotia

East Coast Credit Union is seeking a Business Services Specialist to join our team! This position will support our Business Services department and be based within Nova Scotia. Build your career at East Coast Credit Union, where you will discover exciting professional opportunities and a collaborative workplace with great benefits and teams that support you!

East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. With 18 locations from Halifax to Cape Breton and a virtual presence, we offer refreshingly honest banking and take pride in providing an exceptional member experience.
Reporting to the Director, Business Services you will be responsible for improving the financial well-being of business members and improving the member experience through provision of holistic advice and business solutions. Through collaboration with the Business Services team and branch staff, the Business Services Specialist identifies and delivers cash management solutions for new small business members and meets the needs of existing members.

You would…
• Provide exceptional member service by proactively engaging and following up with borrowing and nonborrowing small business members; follows the Credit Union’s Experience Map while adhering to the company’s policies, procedures, and service standards.
• Provide support and training to the Business Services Team, and the retail branch staff, in the sale and fulfilment of all cash management solutions in a timely and professional manner.
• Conduct detailed analysis and evaluation and recommend cash management solutions and digital offerings to business members; prepare and deliver on-site and off-site presentations; provide virtual or in-person training and ongoing technical support regarding members’ cash management services.
• Respond to member inquiries regarding, but not limited to, research, system capabilities, password resets, online banking, Payment stream limit increases, wire payment processing, and other banking features that would support members’ business and financial transactions.
• Proactively identify and respond to members’ needs such as account opening, changing signing authorities, updating contact information, email addresses, etc.
• Complete custom pricing packages and monitor/review each account annually.
• Proactively engaging nonborrowing business members to identify opportunities to refer to appropriate departments or other system partners.
• Manage and develop vendor relationships (such as merchant, payroll); complete Requests for Proposals and Expressions of Interest and recommends third party partners and vendors to the Director, Business Services.
• Utilize independent judgment in resolving issues; escalates any issues or concerns to management as necessary.
• Proactively plan and prepare weekly contact strategy; track weekly status and volume reports and provide progress updates to management.
• Conduct research and makes recommendations to senior leadership regarding various member impact and retention strategies such as service charge package pricing and features, streamlining Payment stream support, data clean up, Strong PAC testing, creation of new products such as Funeral Trust Accounts, etc.
• Act in a consultative capacity internally and externally and acts as subject matter expert in all cash management services offerings.
• Ensure all documentation in relation to Cash Management services are completed in an accurate and timely manner in accordance and compliance with all policies, procedures, and legislative requirements as appropriate.
• Stay up to date with trends, practices, and competitive landscape in the area of cash management among financial institutions.
• Support community initiatives through volunteering and attending events and activities on behalf of the Credit Union.
• Maintain the confidentiality of members at all times.
• Completes other duties as assigned.

You have…
• Completed a certificate or diploma in Business or Commerce.
• A minimum of three years of experience in business/commercial banking in a financial institution; or an equivalent combination of training and experience.
• Knowledge of cash management products and services.
• Strong negotiation, interpersonal and communication skills.
• Demonstrated ability to establish trust and identify opportunities to expand and deepen member relationships.
• Experience drafting RFPs and preparing reports.

You are…
• Able to work independently with confidence while prioritizing and planning workload to meet deadlines.
• Equipped with strong presentation skills and the ability to engage with others authentically.
• Proficient in Microsoft Office and using various technologies and digital platforms.

We offer…
• Outstanding culture and opportunity to join an engaged and community-focused team.
• Tuition reimbursement, training, and personal development.
• Competitive compensation and benefits with performance-based incentives.
• Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
• Additional employee perks include but not limited to wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.

Applications will be accepted until: May 24, 2023

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.
Don’t meet every single requirement? At East Coast Credit Union, we believe everyone has potential. If you are excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this role or other opportunities we may have.
We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

Visit our careers-about us section on eastcoastcu.ca

At East Coast Credit Union, we are passionate about creating a diverse, equitable, and inclusive workplace and believe a diversity of perspectives, experiences and backgrounds benefit our employees, our members, and our communities.

East Coast Credit Union is committed to providing access, equal opportunity, and accommodation for individuals with disabilities. To request accommodation, please contact Human Resources by email at careers@creditu.ca or by phone at 902.464.7124

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Payroll Services Specialist

May 4th, 2023 by

Atlantic Central is currently accepting applications for a Payroll Services Specialist.

Who WE Are:
Atlantic Central is the trade association for credit unions in Atlantic Canada.  We deliver quality results and offer a collaborative and community focused work environment in which to do it.  Our employees’ wellbeing is a top priority, and we underscore that with flexible working arrangements, personal days, and even birthdays off, to enable employees to strike a balance that works for them.  We strive to create an environment where all team members have opportunities for growth and feel welcome, valued, supported and connected.

If your values align with ours, consider joining our team as Payroll Services Specialist.

A TYPICAL DAY:

Working as part of a hybrid team in the HR department with six teammates, the Payroll Services Specialist is responsible for administering the payroll cycle, including entry, transmission and submission of the payrolls and for performing other payroll related duties for Atlantic Central and customer organizations and for performing group benefits administration support functions.

RESPONSIBILITIES:

  • Prepares and processes payroll transactions for payroll, commission payments, bonus payments, variable pay, special payments, adjustments, taxable benefits, severance payments, etc. for all customer organizations.
  • Performs payroll administration duties such as developing pay date schedules, creating and maintaining employee profiles, preparing ROEs, maintaining filing, archiving and scanning for the payroll function, preparing and processing year end transactions, reporting and tax forms, auditing employee data, completing various regulatory reports and responding to auditor inquiries.
  • Serves as the system administrator in the development, management and maintenance of the payroll database.
  • Performs benefits administration support duties such as responding to benefits related inquiries related to benefits’ payroll deductions, monthly balancing benefits of general ledger accounts, processing short-term disability top-up payments as applicable, and processing the monthly invoices from the benefits carrier for payment.
  • Responds to inquiries, concerns or requests from employees and managers on payroll related matters. Investigates and resolves issues or escalates as appropriate. Provides support and guidance on other payroll modules as required.
  • Provides input into and/or develops communications and educational materials on payroll related matters. Communicates payroll information to customer organizations and/or employees.
  • Participates in developing and ongoing maintenance of processes and maintaining the procedures to improve upon the overall operational effectiveness and efficiency of the Rewards Administration & HR Systems function. Develops and maintains procedures for the Payroll Services Specialist job for cross-training and business continuity plan purposes, manual for the incumbent’s job; and other general office administration.
  • Serves as primary back-up to the Coordinator, Human Resources for benefits administration support during absences and peak periods as required. Assists and backs-up other members of the HR Department as required and completes other duties and projects as assigned.

TO BE SUCCESSFUL:

The Payroll Specialist will have successfully completed a Diploma in Business or Accounting plus have a minimum of three years related payroll experience in a high volume, customer-focused environment processing multi-provincial and multi-entity payrolls; or have an equivalent combination of education and experience. A Payroll Compliance Practitioner (PCP) designation will be considered an asset.

SKILLS & EXPERIENCE:

As the position requires servicing multiple customer organizations, the ideal candidate will be someone who thrives in a fast-paced environment, and has the ability, finesse and organizational skills to balance multiple and simultaneous priorities and deadlines.  Strong communication skills, and interpersonal capabilities are required to effectively respond to inquiries, address issues and work effectively with diverse stakeholder groups.  A demonstrated understanding of general accounting functions, as well as advanced working knowledge of payroll taxation, employment legislation, HR practices, principles as well as experience working with a payroll system that is integrated HRIS system is equally important.

COMPENSATION:

This is a permanent full-time position and is rated a Salary Level CU-5 ($55,161 – $64,895). Atlantic Central offers a competitive benefits package as well as the opportunity to participate in the Performance Sharing Incentive Plan.

LOCATION:

As the position provides services to Atlantic Canadian Credit Unions, it will be based out of our Halifax, NS office, but offers the flexibility of remote or hybrid work.

WORK HOURS:

Standard hours of work are Monday to Friday from 8:30 am – 4:30 pm, with the option for flexible work arrangements.  The position requires occasional evening and weekend work.

TO APPLY:

Applications will close on May 12, 2023.

If this sounds like a fit for you, submit your application by clicking here.

 

About Atlantic Central

Atlantic Central is the regional trade association for more than 40 independent member credit unions across Atlantic Canada. We provide a range of financial services, leadership, and advocacy to support credit unions and the communities we serve to grow well. Our credit unions proudly serve nearly 293,000 members and play a significant role in the Atlantic Canadian economy.

We are proud to be a Certified B CorporationTM joining a global movement of people using business as a force for good. We are committed to making business decisions that are in the best interests of our employees, credit unions and their members.

Curious about what else we do? Check out our website or LinkedIn page.

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Member Service Representative – Malpeque Bay Branch

May 4th, 2023 by

Who We Are:

We are the largest Credit Union in Atlantic Canada with $1.2 billion in assets and serving approximately 35,076 members in 10 branch locations across PEI.

We are committed to the following core values in operating our organization:

  • We go above and beyond for our people – members, staff, and board.
  • We are accountable and have integrity.
  • We work together as a team.
  • We seek to continuously improve.
  • We act in the best interests of our communities.

Who You Are:

You are excited about the opportunity to engage with our members and deliver a memorable member experience when assisting them with their day-to-day banking needs. You are eager to learn about financial products and services and what makes Credit Unions unique from other financial institutions. You are passionate about helping your community, interested in being part of a remarkable team, and want to help grow prosperity in Prince Edward Island.

What You’ll Do:

  • Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions.
  • Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
  • Keep up to date on financial industry trends and participate in seminars, courses, etc.
  • Contribute to a team effort by accomplishing organizational and individual goals.
  • Perform other responsibilities as assigned.

What You Have:

Required Education and Experience

  • High School Diploma

Skills and Abilities

  • Experience and eagerness to provide superior customer service.
  • Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
  • Professional manner and poise, and sensitivity in dealing with confidential information and materials.
  • Excellent verbal and written communication skills
  • Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

What We Offer:

  • Outstanding culture and opportunity to join an engaged and community-focused team.
  • Market competitive compensation plus annual bonus.
  • Generous benefit package including flexible health and dental Plan, sick time, and 6% contribution with employer match in a Defined Contribution Pension Plan and Group Retirement Saving Plan with up to 3% employer contribution.
  • Vacation starting at 3 weeks per year plus 4 personal days.
  • Tuition reimbursement, training, and career progression opportunities.
  • Additional employee perks including but not limited to, annual fitness and clothing allowance, and reduced rates on employee loans/mortgages and no service fee banking.
  • Salary range for this position: $40,923.21 – $48,144.95.

Interested?

Do you think you would be a good fit for the role? Tell us why by submitting your resume and cover letter no later than May 12th, 2023.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

Diversity and Inclusion:

Provincial Credit Union invites applications from all qualified individuals. Provincial Credit Union is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds. Accommodations are available for applicants with disabilities throughout the recruitment process.

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