Branch Administrator

Members of the CUA Team work to create and deliver a “wow” banking experience to 20,000 individuals and businesses across Nova Scotia. The CUA Difference is a combination of flexible products, personalized service and quick decisions made here by people who know and love our Province. CUA’s continued growth and member satisfaction reflects a team of big-thinking problem-solvers who think outside the box to help people take a step forward in their finances. If you are excited about the opportunity to help people achieve what matters most, while changing the way people think about banking, consider the following opportunity.

Branch Administrator

Reporting to the Branch Manager, the Branch Administrator is responsible for all support functions within the designated branch, including the management of all reports, completion of any administrative requirements and the execution of operational tasks to support other members of the Branch Team. As required, the Branch Administrator will conduct counter transactions and/or complete defined lending or investment transactions in order to ensure exceptional member service.


As the successful candidate, you have a proven ability to deliver administrative support in a customer-based work environment and ideally, in the financial services sector. You are highly organized and utilize strong prioritization skills in ensuring that all aspects of the role are complete in a timely manner. You are experienced in establishing structure, systems and processes in order to maximize efficiency and effectiveness of office activities as well as in executing a multitude of functions at a high quality of accuracy and completeness. You are highly energetic, understand the importance of sales and service, and enjoy interacting and serving customers. You thrive as a highly engaged and supportive team player.


  • High School Diploma and completion of a multi-year office administration course, with a minimum of three years’ experience in an administrative support role. Equivalent combination of training and experience will be considered.
  • Knowledge of financial products and services, and/or familiarity with a financial sector branch operation.

This is for two full-time positions, each of which will support a designate branch in Halifax. This position offers competitive benefits and compensation commensurate with experience and qualifications.

Closing date for this opportunity is April 5, 2021.

Method of Applying: Please apply by submitting a resume to While we appreciate all submissions, only those considered for an interview will be contacted. Thank you for your interest in joining the CUA Team!